Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Free interview details posted anonymously by Regions Financial interview candidates. Find contacts: direct phone number, email address, work experience. After I applied online I was sent an assessment. He was slamming desk drawers and using really inappropriate language. If it was an issue that I had to approach my manager about, I would do so immediately and I would show the customer where they could wait in the lobby. I thought my 5 year was going to finally show something but it did not. I did accept the offer to become the supervisor and after just three months, I fully realized that the position wasn't for me. Because of that, I have to work with each person on their own individual terms rather than taking the same canned approach with every customer I would work with. I took a very empathetic approach to learn why he was feeling the way that he did and I quickly learned that he was indeed in the wrong in thet situation. Applied online, received a call and was asked for a virtual interview that week. I interviewed at Regions Financial (Birmingham, AL). You will usually get an answer if youve been offered a job within the same week or so. Phone screen followed by virtual interview, then weeks later had a final, in-person interview. Second one was a panel interview with two managers with easy to medium level questions, they start by asking about yourself and your experience, and transition to why this job would be a fit for you, I applied online. As calm as I could, I told the lady that I would be very glad to take care of a return for her and I'd be happy to put her in contact with a manager. How is their IT department for roles like Director or VP? I interviewed at Regions Financial (Atlanta, GA) in May 2021. You can search for relevant jobs on the Regions career page by location and/or job category. Tell me about a time you dealt with an upset customer, describe the situation, and steps you took to rectify the situation or issue. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Find Abigayle's email address, mobile number, work history, and more. This was for alabama. I know that my ability to not take her harsh words personally really helped make the situation better. These skills really helped me thrive in my last role where I was handling customers online, over the phone and in-person in our branch office. Therefore, any date prior to 2019 might not be accurate. Very laid back interview. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. US Bank - Troutdale Regions'mission is to make life better for our customers and communities and we are looking for candidates committed to helping customers reach their financial goals by understanding and meeting customer needs. Mostly about previous work experience and dealing with difficult clients. Second with the branch manager in person. How did you go about it, and did you achieve it? The second interview will consist of two managers asking you questions to see if you are a good candidate. As well, talk about the communication and organizational skills you have to ensure that you can help customers in any way possible over the phone. This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). This has led to my total duties doubling over the course of four years. With that in mind, the customer then has a much better chance of becoming a life-long customer at Regions Bank.". Please refer to (http://mortgage.nationwidelicensing.org) for more information. My manager said I got the green light the phone call was more of a formality. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. In my current role as a Financial Advisor, I work with clients that range from C-Suite Executives all the way down to entry level employees making close to minimum wage. Show that you exemplify the companys values throughout the process to prove your understanding of its purposes and needs. ", "My primary goal is to achieve a leadership position within the banking industry. ", Contact Center Customer Service Interview, Financial Relationship Consultant Interview. It's important to me that my employer and colleagues see me as trustworthy, with a strong moral compass.". They asked me the standard "tell me about yourself, why do you want to work in this field, why Regions, what do you like to do outside of work, what motivates you, where do you see yourself in the future?" Sam Houston State University . ", Tell us about yourself and your experience. Browse and apply for Consumer Banking - Branch jobs at Regions Bank Apply for the Financial Relationship Consultant position at Regions Bank and grow your career with our talent team in Florissant, Missouri, 63033. In your answer, talk about any experience you have in working a multi-line phone system. This question is allowing your interviewer to gain insight into your knowledge of sound financial savings philosophies so be sure to talk about important aspects of a customer's finances that can impact their ability to save. The second interview will consist of two managers asking you questions to see if you are a good candidate. Find the best jobs in the US, apply in 1 click and get a job today! Copyright 2023 Grabjobs Pte.Ltd. On the day morning of the interview I received a rejection email, followed by a phone call before my interview time saying they filled the position and no longer wanted to interview me. There are 478,208 open job vacancies in the US. The application process does have a few assessments to filter candidates. It had some standard math problems and scenarios. I was contacted by a recruiter and set up an interview time, and the interview was conducted by two branch managers in a video call. Financial Relationship Senior Consultant at Regions Bank . Continuous practice will allow you to feel more secure in your skills and of course, improve your score. Whats the best way to have a lack of compensation and incentive conversation in your department? Read our Terms of Use for more information. ", Tell us about yourself and your experience. They were nice and conducted the interview in a respectful manner. Sent them my resume and they sent it to the company. I applied online. At Regions Bank, we are building a very team based culture. I let her know that I'd need to take her number as our manager was not in the store that evening. "I plan to continue working in the banking industry as a branch manager, working my way up through attending training and participating in your leadership development program. Go Into the Interview Prepared. I interviewed at Regions Financial (Destin, FL) in Feb 2021. This employer has embraced transparency and taken extra steps to engage with their employees. As you answer the question, stay focused on the professional and resourceful approach that you would take with customers when put in this situation and don't hesitate to talk about any similar experiences you've handled in the past on the job. "To do this effectively, I would rely on my ability to get to know my customers and their needs and I do this through confident and friendly conversation with them. OR, Support the client relationship team to care for shared client accounts to ensure customerResults-driven with strong business acumen, understanding of financial and operational metrics, ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 15 days ago, Transamerica Financial Advisors - Portland How did you deal with this? I'll use a calculator when necessary, and ask for help if I am unsure of my own accuracy.". Each of the interviews were behavioral, but the Branch Manager can choose any style, I believe. You may begin the application by creating a login or you can sign into your LinkedIn account to apply. Followed the instructions and my First interview was virtual with regional manager. Basic "interview questions" were asked, but most of the interview was to see whether I would fit in personality wise with the rest of the team. I applied through college or university. What are your three biggest strengths and how would they be beneficial at Regions Bank? Describe a time when you had to deal with a difficult customer. I had two interviews, one with HR and one with the Branch Manager. ", "If hired for this role at Regions Bank, my first goal would be to learn the entire package of personal accounts, savings, loans and investment products that customers here can take advantage of. Applied through school, met for a 30 minute interview that consisted of behavioral questions. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Any insights would be helpful. Not much urgency or clarity. I interviewed at Regions Financial (Naples, FL) in Apr 2019. We list them in this order for a.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. I applied through college or university. "I love my current boss because she leads with a collaborative and team-oriented style. Regions Bank wants to hear what excites you and keeps you motivated in a co-working relationship with your boss. Took about 30 minutes, people were super nice and basic questions. Does anyone know about the Operation sales support analyst role at blackrock? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I applied through college or university. The interview was straightforward. To help drill down to your ability to do this, your interviewer is looking to get insight on how you have handled your own professional development to remain adaptable to your job. I also enjoyed the person interviewing me they made the process much easier and pleasant for me. Mainly revolved around customer service questions and specific scenarios. Your interviewer is looking to learn how you go about building rapport with both customers and your colleagues in this question. Any insights would be helpful. Your interview fully understands that you are a human that makes mistakes and as long as you take a lesson moving forward, you will be in great standing with them. How do you handle goal setting for yourself? At some point during your career up to this point, you've faced a time where you felt completely overwhelmed while on the job. He Interviews at Regions Financial Experience Positive 76% Negative 12% Neutral 12% Getting an Interview Applied online 94% Recruiter 6% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at Regions Financial Teller (70) Financial Services Specialist (34) Bank Teller (32) Financial Relationship Consultant (21) I was contacted by a recruiter and set up an interview time, and the interview was conducted by two branch managers in a video call. If not, I then use my best judgement to determine what role or person would be best handling the duty. What do you dislike about your current role? financial institutions. Sign In to Employer Center. OR. I have the ability to connect with and relate to any individual on a personal level as this is so important in the financial field. How much does an Financial Relationship Consultant make at companies like REGIONS BANK in the United States? The process took 2 weeks. I applied online. In my current role, I work closely with our administrative and sales staff to help ensure smooth operations on a daily basis. The best thing that I do is set time aside at the end of each day to recap what I've done and make a plan for what to handle the next day. Describe a time you went above and beyond for a customer? , Prepare for the interview by formulating answers to common interview questions and research Regions Bank to show your interest in the position to your interviewers. I have a communication style that is very confident, friendly and professional no matter who I work with. The process took 2 weeks. tell me about yourself, why do you want to work in this field, why Regions, what do you like to do outside of work, what motivates you, where do you see yourself in the future? I interviewed at Regions Financial (Memphis, TN). ", "I work closely with my peers to share responsibilities and ensure key tasks are delegated out, should there be an important deadline to consider.". Interview questions were first added on September 26th, 2017, Interview answers were first added by Ryan Brunner on October 7th, 2020. After I applied online I was sent an assessment. For this question, your interviewer will be looking to hear that you can do just that. I always remain respectful to the needs of others and do my best to keep a smile on my face and stay positive at all times. The process took 1 day. I interviewed at Regions Financial (Memphis, TN) in Jan 2020. I applied online. Whats the best way to have a lack of compensation and incentive conversation in your department? "Give an example of a goal you reached and tell me how you achieved it. I interviewed at Regions Financial (Memphis, TN). If I could use any resources like a company intranet page or other documentation to help solve the issue myself, I wouldn't hesitate to do that either. I spoke with a recruiter and set up and interview for and over the phone interview over a week later. The purpose of this role is to create meaningful personal connections with customers, identify ways for Regions to meet customer needs, and assist in resolving end to end customer sales and service inquiries. How do you plan on going about being successful in this position? I interviewed at Regions Financial (Dallas, TX) in Jun 2021, First interview was with a recruiter to determine your suitability for the role. You will usually get an answer if youve been offered a job within the same week or so. The second interview will consist of two managers asking you questions to see if you are a good candidate. Contact us here. Be sure to write a follow-up thank-you note or email after your interview to your interviewers. Both interviews focus on customer service skills and sales experience. This role. While we were short staffed in the store, it took a full team effort to ensure that customer questions were being answered, shelves were stocked and registers weren't getting backed up. ", "I really pride myself on my ability to work effectively with many personality types and people from different backgrounds. "When faced with this situation, I would ensure that the conversation between the customer and myself would be done quietly and with any documents out of the view of others. The process took 2 weeks. Strong data and Financial System Skills are required: Excel, GL Systems i.e. Mainly focused on AMAZING customer service and an understanding of the position. was previously known as a Financial Services Specialist. "I define success through my ability to reach the goals that are set out for me. As personal finance can often be frustrating, I would take my time to listen and understand my customer's frustrations as well to show that I truly care in helping them create a solid plan moving forward. Moved very quickly through the hiring process. Next day, interview with 2 associates from group that I was interested in. She was attentive and spent a lot of time mentoring me. As you answer this question, try to paint a clear picture for your interviewer that explains all of the contributing factors to you being overwhelmed. Do just that email address, mobile number, work history, and ask for help if i am of! 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