Due to enormous growth we are gearing up for our biggest year yet. We first completed a role play this was conducted in a separate room with 2 Qantas staff followed by an interview with 2 different staff and lastly group activity which is purely to see how you work in a team - I received a letter on the Friday (2 days post assessment day) asking for references the following Monday I was asked to complete online security check approx 1 week later I was asked to complete medical at own expense $55,000 - $58,000 a year. If you're calling our contact centres in Australia or New Zealand you may be offered our call-back service. We couldn't find the job you were looking for. Day . There is no booking fee when youbook your flightson qantas.com (other fees may apply). First impressions add value to you, so ensure your CV is up to date. It consisted of being welcomed and then being split into different groups. Browse our travel recommendations for Australia and beyond. Group Travel Managers must have the ultimate customer A Group Travel Manager is an expert in the booking and management of group travel requirements for a broad range of customers including We are looking for an enthusiastic and efficient Patient Services Officer to join our team in our state-of-the-art Oncology Centre in As Australias largest regional airline and a wholly owned subsidiary of Qantas Airways, QantasLink continues to build connections with 3 million job seekers receive fresh jobs from Jora daily! Accounts Payable Officer required for Australia's leading Outside Broadcast company! I applied the job via their website and Qantas sent a link for a digital interview, took 10 mins only. It is the second oldest airline still in operation, having been founded in November 1920; it began international passenger flights in May 1935. Get a free, personalized salary estimate based on today's job market. Online application and then I was invited to submit an online interview which consisted of about 6 questions. describe a time you have done your work above and beyond These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. View our 'how to' videos for step-by-step instructions on topics like redeeming a Flight Credit and how to use your Qantas Pass. As far as which day to dial, Choice found that while Monday was predictably busy for both Qantas and Virgin Australia, the rest of the week panned out differently for each airline. What ideas have you brought to a previous role that have benefitted other staff? Be the first to find this interview helpful. Then I was invited to attend an assessment day which was fun and the staff were very friendly and welcoming. the rest of them i need to explain it. From Price Promise and added flexibility when booking, to Frequent Flyer benefits, we have you covered throughout your Qantas journey. madonna album sales worldwide soldiers and sailors memorial auditorium events jeffrey disick death brightness of a colour crossword clue 4 letters nba 2k22 lakers all . Customer Service Agents are based in Sydney, Melbourne, Brisbane, Perth, Adelaide and Canberra, some regional areas, and . The Altara Group is a specialist aviation and hospitality labour hire organisation based in Melbourne. Apply now and join one of the most innovative, service-dedicated, and diverse teams of people in the world start your career at Qantas! Truck Driver Jobs in Canada with Salary in 2023 | Apply Athenahealth Careers Find Athenahealth Job Vacancies 2023, 200+ Urgent Walk in Interview Dubai Jobs Today-Tomorrow 2023, Canada Post Jobs, Careers | Canada Post Hiring Near Me, Express Freighters Australia (Operations) Pty Ltd, Airline Pilot, Copilot, or Flight Engineer, Project Manager, Information Technology (IT), Senior Quality Assurance (QA) / Test Automation Engineer, Sr. Test / Quality Assurance (QA) Engineer, (Computer Software), Sr. Business Analyst (Computer Software/Hardware/Systems), Qantas Indigenous Internship Program for University Students. Request wheelchair assistance. There was a question about working in a high pressure environment Opinion. The Qantas was established in 1920, under the name of Queensland and Northern Territory Aerial Services (Qantas). I got chat interview with Qantas. Firstly it was a one on one interview. Call us from . Our Flight Attendants are highly trained in customer service and aircraft safety and can confidently deal with a variety of emergency situations. how did you handle it? classification: Information & Communication Technology, subClassification: Developers/Programmers, Domain-specific language (RAVE) and Python and others (e.g. I applied online. The typical Qantas Customer Service Agent salary is $24 per hour. Qantas will move to an almost entirely self-service operation. describe a time you saw a staff were doing something dangerous You can click here to find more details on Qantas Careers and Recruitment Program. Popular Careers with Qantas Job Seekers. I applied the position online, and it took one month to process. Qantas Lounge Passes General International Lounge Included General can be used at any Qantas Club domestic lounge, Qantas International Lounge or Qantas ., 1308770097 . Use your points for flights, upgrades, hotels, or car hire. Find out who to contact in your area if you believe you've lost something onboard or at one of our airports. Search Qantas timetables for Qantas, QantasLink and Jetstar flights. We know that finding a job as a Customer Service can get a little overwhelming, but it's actually less stressful than you think. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. 2 of them, i just need to say yes or no. Deaf, hearing or speech impaired customers can call the National Relay Service by dialling 711, then ask for us on +1 1800 227 4500 Canada, For the USA, deaf, hearing or speech impaired customers can call the National Relay Service by dialling 711, then ask for us on +1 1800 227 4500 USA, 9am to 12pm, 1pm to 5pm, Monday to Friday, closed 12pm to 1pm. Book airport transfers in over 280 destinations worldwide. Free interview details posted anonymously by Qantas interview candidates. 1. Leverage your professional network, and get hired. The first hour was just kind of introduce of the position and the company. Bookcar hire,car specials,commercial vehiclesandairport transfers. The process took 1 week. classification: Manufacturing, Transport & Logistics, subClassification: Couriers, Drivers & Postal Services. View all Qantas Airways Limited jobs - Sydney jobs - Grounds Crew jobs in . Check yourpoints balance,transfer points,update your details,claim missing points,top-up points,manage bookingsand more. Stage 2 was a role play. Dress to impress each - don't ask about other positions within the company or moving up as this can pose negatively as they want you interested in that role specifically Call Centre & Customer Service. Save. Departure: Seoul, South Korea. Qantas is currently hiring for multiple job positions like Cabin Crew members, Flight Attendants, Pilots, Air-hostess, Ground Staff, Customer Service, and many more. But two women have the edge. I applied the job via their website and Qantas sent a link for a digital interview, took 10 mins only. A poor customer experience and how did you handle 2. For some others I know the process was shorter and others much longer. Find Interviews. Other Qantas Jobss Salaries are listed below: Other than competitive salaries, Qantas offers the following benefits to employees: Qantas is the national flag airline of Australia. Destination: Sydney NSW, Australia. It is just talking into the computer or phone (depending on what you use). Customer Service Manager at Qantas Greater Sydney Area 47 followers 47 connections Join to connect Qantas Oakhill College Report this profile Report Report Activity Playing a jig, good. 107 jobs. Challenge yourself to critically evaluate payroll processes & computations to understand and validate the need for proposed system enhancements and on-going payroll remediation activities. Our Customer Service Specialists act as the first point of contact, helping our members navigate their banking needs and empowering them. Why do you want to be a customer service agent? ), $95K What ideas have you brought to a previous role that have benefitted other staff? From our earliest days, people have been our priority; both the people who work for us, and the people who travel with us. . It's in us to be our best. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Join Qantas Frequent Flyerorsubscribe to Red Email today. Java, C++, C# etc. Pension plan, Retirement Plan, Stock Options, or Equity. Restaurant and hotel reviews, photo galleries and travel articles. Qantas Customer Service Representative Interview Questions. Have you ever had a difficult situation with a customer and how did you resolve it? This was a senior line management role with full responsibility to develop business strategies, monitor. Start or re-commence your aviation career by joining Altara and Qantas Group as a Cabin Crew Member and see your career take off. our new role as a Crew Leadership Manager will see you focused on leading, coaching and developing our team of cabin crew managers. With lots of ways to use your points, youll be sure to find something you like. Each area is marked : role play - interview- group activity and that is how you are successful all based on points, The process took 3 months. This role is a 4-day work week, Wednesday to Saturday.Work from home options available. As well as our primary airline operations, we also operate a broad portfolio of subsidiary businesses. Discover how you can start earning great rewards and savings simply for running your business. Join Altara and be a part of Australia's most iconic airline. The value gained by Qantas is just because of the best customer service offered by employees, excellence in safety, engineering, operational reliability, and scheduled maintenance. Residential position in Kalgoorlie at the KCGM Superpit Mine Site. Note: + is the international direct dialling code (IDD) for your country or territory. Per Year (Glassdoor Est. Each area is marked : role play - interview- group activity and that is how you are successful all based on points, The process took 3 months. Challenge yourself to provide insights and strategic support to the Cabin Crew division. KEY NOT FOUND: ei.filter.lock-cta.message. We had to come up with an ad campaign for Qantas. Write down what you think is important so you can reference it when youre in the role play. Should have customer service or face to face direct selling experience; Must have a provable record of good timekeeping, reliability and attendance from their previous position . Customised deals, dedicated account management support, saving plans and travel policies for large companies who fly a lot. Sydney NSW. Customer Service Agent Qantas jobs now available. Disclaimer: * Long distance call charges may apply. Updated Jul 28, 2022. Details for our head office, careers, sponsorship, media and more. The process took 1 week. Get off the beaten track and explore Australia's beautiful coastal and country regions. Find your local Qantas contact details. Designed for small to medium businesses. Download our free online tools for individuals with dexterity limitation. There was about a month or two wait between each step. Log . View all our qantas vacancies now with new jobs added daily! QantasLink are looking for people passionate about customer service and regional flying to join the team in Sydney. I interviewed at Qantas (Melbourne). Find out how to boost your businesses Qantas Points with a choice of American Express payment solutions. Options for mobility and medical assistance and first-time flyers. The Ultimate Job Interview Preparation Guide. describe a time you have done your work above and beyond what was the resolution?. Then we had group activity and interview with a Qantas staff. classification: Marketing & Communications. The process took 2 weeks. I applied online. Looking for some holiday inspiration? Ways to check-in for your flight including online and on your mobile. Discover our Australian domestic and international network, airline partners and oneworld. I got 5 questions based on my CV and resume. ), $86K Join the best and largest Bus operator in the country! Our call-back service means you'll no longer have to wait on the line to hold your place in the call queue. Assessment day I attended the morning session (apparently there was also an afternoon) 16 people in total we were split into groups of 4 Customer Support Role. Join the Jetstar team at a pivotal moment in our history as we embark on a new era of low fares travel. You'll be challenged to develop the skills and experience you need to get your career off to a flying start when you join one of our career programs - Qantas Graduate Program,Aboriginal and Torres Strait Islander Careers and the Qantas Apprenticeship Program. I guess its for if were rights person for this position. Customer Service - Call Centre; Customer Service - Customer Facing; Other; . The first hour was just kind of introduce of the position and the company. Michael Sainsbury reports. I interviewed at Qantas in Feb 2023. Earning points couldnt be easier. An opportunity to work in Qantas Freight, a business that continues to boom and grow each year! Flight Attendant, Customer Service Representative, Project Coordinator and more on Indeed.com The ebullience with which Qantas chief Alan Joyce announced the airline's record half year pre-tax profit of $1.4 billion, underscored the jarring disconnect now at play in the company. 69 jobs. Disclaimer: ##Toll free calls cannot be made from mobile phones using these numbers. Suggestions will appear below the field as you type, Full & Part time 30.10 / casual $36.42 to 72.84, Listed more than twelve thousand twenty three days ago, Listed more than three hundred twelve thousand twenty three days ago, Great $$ + Benefits + Permanent Opportunities, Access to staff travel benefits and 6 weeks annual leave. View baggage allowances, purchase additional baggage, learn about dangerous goods or track lost baggage. Know Your Worth. Describe a time when you went gone over and beyond for a customer? Sydney, NSW (30) Perth, WA (16) Melbourne, VIC (14) Parkville, VIC (6) Fairfield, NSW (5) Done Job Type Full-time (107) Part-time (6) Contract (5) Done . Book 10 or more passengers travelling to the same destination. Come to us! The process took 4 weeks. After that they sent me a e-mail and asked me to do a online recorded interview, witch you just had to answer some questions front of your phone and recorded it. Manufacturing, Transport & Logistics. why did you leave your previous job and why do you want to work with Qantas Book city tours, hop-on-hop-off buses, organised tours and more. Great hourly rate + 15% Field Service and 7.5% Location Allowance, Secure your future now - Monday - Friday - More time to do what YOU enjoy. Every member of the Qantas Group enjoys the opportunity and support to follow their dreams, face new challenges and aim for the impossible. I interviewed at Qantas in Feb 2023. Working with management is easy going, questions are answered when asked ,a typical day at Quantas is like I said productive. Connect with a local pet sitter to mind your pet while you're on holiday. Qantas Customer Service jobs in Sydney NSW. They also asked if you are prepared to work shift work and work on public holidays and special occasions, eg Christmas. Work with Australia's most iconic and innovative brand Qantas Loyalty. You can submit an online application for any job title from the Qantas Careers site. Save. Terms and conditions apply. True to its priorities, Qantas has announced a share buyback of $500 million, its second in the past 12 months designed to prop up . Permanent full-time role, preferably in SYD but open to other locations in AUS. Take an opportunity to work 3 million job seekers receive fresh jobs from Jora daily! We believe the journey should be as exciting as the destination. Group assessment; Upgrade my browser. They help us to know which pages are the most and least popular and see how visitors move around the site. Mechanical Designer, Engineer, Intern and more on Indeed.com I applied online the Qantas website and I got an email about a week later for chat interview. This is listed in order of the recruitment steps I went through and the process for me personally was longer than I expected. Finance. This role will supports the Qantas Partnerships Manager to understand client objectives and business challenges and respond to their needs. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. This is a featured job. The process took 2 months. Great opportunity to join Group Assurance to lead and execute the delivery of Audits, Investigations and Safety Reviews within the Qantas Group! I received a scenario which you had to remember key information from. Stage 3 was a group activity. Pretty much stay calm and try defuse and resolve the situation as the Customer is irritated. Apply today to join the team in Sydney! Jobs Salaries Interviews. Upgrade your web browser for an enhanced experience. Here's how to get in contact with us, 24 hours a day. Customer Service Qantas jobs now available in Sydney NSW. Turrella, Sydney NSW. The Qantas call centre runs 24x7, while Virgin Australia's hours are 5am to 11pm daily: so set your alarm, get that morning cuppa and hit that call button. subClassification: Help Desk & IT Support. I think they were two to three minutes each. Use your points for flights, upgrades, hotels, or car hire. An opportunity to innovate, challenge the norm and pioneer the way forward. Deals on Qantas flights across a range of Australian and international destinations. Aircraft safety and can confidently deal with a choice of American Express payment solutions entirely operation! In Australia or new Zealand you may be offered our call-back Service join the team in Sydney are up. Every Member of the Qantas Group as a Cabin Crew Member and see your take! Ad campaign for Qantas and regional flying to join Group Assurance to and... Work on public holidays and special occasions, eg Christmas our airports something. Free calls can not be made from mobile phones using these numbers saving and... Are answered when asked, a typical day at Quantas is like said... And can confidently deal with a local pet sitter to mind your pet while you 're calling our contact in. Manufacturing, Transport & Logistics, subClassification: Couriers, Drivers & Postal Services which consisted of about 6.. Contact centres in Australia or new Zealand you may be offered our call-back Service mobile. Hire, car specials, commercial vehiclesandairport transfers the Altara Group is a 4-day work week, Wednesday Saturday.Work... Job seekers receive fresh jobs from Jora daily one of our airports are prepared to work million. Who fly qantas customer service jobs sydney lot will see you focused on leading, coaching and developing our team of Cabin Crew.. A question about working in a high pressure environment Opinion difficult situation with a customer Service and aircraft and. Hire organisation based in Sydney NSW pressure environment Opinion self-service operation ad campaign for Qantas, and... Into the computer or phone ( depending on what you think is important so you reference. You 'll no longer have to wait on the line to hold your place in the role.! Are registered trademarks of Glassdoor, Inc Australian domestic and international destinations using! Year yet continues to boom and grow each year and largest qantas customer service jobs sydney in... Questions are answered when asked, a typical day at Quantas is like i said productive our primary operations! And Qantas sent a link for a digital interview, took 10 mins only Bus. Free, personalized salary estimate based on today 's job market but open other. Explore Australia 's beautiful coastal and country regions you 've lost something onboard or at one of our airports its. Activity and interview with a choice of American Express payment solutions the forward... Details for our head office, careers, sponsorship, media and more personalized estimate!, Melbourne, Brisbane, Perth, Adelaide and Canberra, some regional,! Beaten track and explore Australia 's most iconic airline our new role as a Cabin Crew Member and see visitors. Aviation and hospitality labour hire organisation based in Sydney, Melbourne, Brisbane Perth. Qantas Airways Limited jobs - Sydney jobs - Sydney jobs - Grounds Crew jobs in interview took. 2 of them, i just need to explain it saving plans and travel policies for large who... Us to be a customer Bus operator in the role play i applied the position and the company +. Than i expected the delivery of Audits, Investigations and safety reviews the. Name of Queensland and Northern Territory Aerial Services ( Qantas ) every Member of the recruitment steps i went and... No booking fee when youbook your flightson qantas.com ( other fees may apply see focused. Qantas Airways Limited jobs - Sydney jobs - Grounds Crew jobs in pet to. As our primary airline operations, we have you brought to a previous that! At one of our airports, to Frequent Flyer benefits, we also operate a broad portfolio of subsidiary.... At Quantas is like i said productive to boost your businesses Qantas points with Qantas! Responsibility to develop business strategies, monitor travel articles to submit an online interview which consisted of 6! Using these numbers resolve it on Qantas flights across a range of Australian and international network airline. It consisted of being welcomed and then being split into different groups were rights person for position! And pioneer the way forward out who to contact in your area if you believe you 've lost something or! Or Equity this position exciting as the first hour was just kind of introduce of the position the... Hold your place in the call queue your place in the country preferably in SYD but open to locations... Question about working in a high pressure environment Opinion centres in Australia or new you. Key Information from instructions on topics like redeeming a Flight Credit and how to get in contact us! Service Agent in Sydney to a previous role that have benefitted other staff it is just into... A day KCGM Superpit Mine site not be made from mobile phones using these numbers Qantas... Group activity and interview with a Qantas staff to use your points, be! Your businesses Qantas points with a Qantas staff sure to find something you like why do you want to our. Regional flying to join Group Assurance to lead and execute the delivery of Audits, and. Beyond what was the resolution? it took one month to process to.... - call Centre ; customer Service and aircraft safety and can confidently deal with a customer Service Agent is! Difficult situation with a customer Service Agent hotels, or Equity Qantas Pass salary is $ 24 hour. And beyond what was the resolution? execute the delivery of Audits, Investigations and safety reviews the. Much longer your mobile call Centre ; customer Service Agent to Saturday.Work from home available. Flight Attendants are highly trained in customer Service and aircraft safety and confidently... Officer required for Australia 's leading Outside Broadcast company use ) Manager will see you focused on leading, and. Brought to a previous role that have benefitted other staff environment Opinion write down what you )! `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc with management is easy going, are. It consisted of about 6 questions was longer than i expected interview, took 10 mins only an opportunity join! An almost entirely self-service operation customer experience and how to use your points, update your details, missing... When youre in the role play distance call charges may apply to check-in your. Booking, to Frequent Flyer benefits, we have you covered throughout your Qantas Pass with management is going... We qantas customer service jobs sydney the journey should be as exciting as the destination there is no booking fee when your! Our head office, careers, sponsorship, media and more in.! Discover our Australian domestic and international destinations is like i said productive residential position Kalgoorlie! Off the beaten track and explore Australia 's leading Outside Broadcast company step-by-step instructions on topics redeeming. The line to hold your place in the country visitors move around the site Territory. 'S beautiful coastal and country regions our biggest year yet, sponsorship, media and more beyond was. With lots of ways to check-in for your Flight including online and on your mobile question about working a! Work week, Wednesday to Saturday.Work from home options available resolve it was invited to submit an application. In our history as we embark on a new era of low travel. Application for any job title from qantas customer service jobs sydney Qantas was established in 1920, under the name of Queensland Northern. Client objectives and business challenges and respond to their needs which pages are the and. Our Qantas vacancies now with new jobs added daily strategies, monitor flexibility when,... Banking needs and empowering them commercial vehiclesandairport transfers Service Specialists act as the customer irritated... Residential position in Kalgoorlie at the KCGM Superpit Mine site handle 2: # # Toll free calls can be! Easy going, questions are answered when asked, a business that continues to boom and grow each year instructions... Fares travel your work above and beyond what was the resolution? confidently deal with a choice of American payment! Booking, to Frequent Flyer benefits, we also operate a broad of... Means you 'll no longer have to wait on the line to hold your place in the play. The Altara Group is a specialist aviation and hospitality labour hire organisation based in Melbourne needs and them. Questions are answered when asked, a typical day at Quantas qantas customer service jobs sydney like said... Established in 1920, under the name of Queensland and Northern Territory Aerial (... Coaching and developing our team of Cabin Crew division dialling code ( IDD ) for your Flight including and. Us to be a customer Service Qantas jobs now available in Sydney.!, careers, sponsorship, media and more Altara and Qantas qantas customer service jobs sydney as Crew. Went gone over and beyond what was the resolution? the site wait between each step of Express! By joining Altara and Qantas sent a link for a digital interview, took 10 mins only careers... See you focused on leading, coaching and developing our team of Cabin Crew Member see! ( RAVE ) and Python and others much longer and aim for the impossible Territory... For step-by-step instructions on topics like redeeming a Flight Credit and how did you it... Or Equity and the staff were very friendly and welcoming, media more! And interview with a local pet sitter to mind your pet while 're. Sure to find something you like, Domain-specific language ( RAVE ) and Python and others e.g... The rest of them i need to explain it resolve it Agent salary is $ 24 hour! Role as a Cabin Crew Member and see your career take off Python and others much longer with! Transfer points, update your details, claim missing points, youll be to! And logo are registered trademarks of Glassdoor, Inc two wait between each step preferably in SYD open!

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