Yes this is ridiculous. Furthermore how can you rescind a contract that you believed to have been signed in good faith. Tina C, we were stupid enough to sign a paper & did not get any kind of contract! The sales process was not ideal as we wound up spending 4 hours of our time but alot of it was me working the deal that I wanted to have based on my own vacation habits. We were with the sales agent for hours. Here is another blacklist for El Cid, with more similar complaints, tell your friends and familyDO NOT DO BUSINESS WITH "EL CID". if so, how? Hotels near Shisha Lounge El Dunja: (0.22 mi) Cafe & Ferienwohnung Sonnenhof (0.33 mi) DORMERO Hotel Plauen (0.34 mi) Alexandra Hotel (0.60 mi) Best Western Hotel Am Strassberger Tor (0.39 mi) Pension Valeria; View all hotels near Shisha Lounge El Dunja on Tripadvisor Cozumel, Qintana Roo, Mexico, El Cid Vacation Club - RCI - ECVC - OVC VENTAS TIMESHARE, EL CID TIMESHARE FRAUD ABOUNDS AT EL CID MARINA MAZATLAN, sinaloa, mexico INTERNET, El Cid Vacation Club Deceptive Sales Practices Mazatlan, Mexico Internet, El Cid Vacation Club - RCI - ECVC - OVC EVCV is all about Deception and Poor Service, Mazatlan, Other, El Cid Resorts Fernando Told me that they would buy my current timeshare and deduct the sale price from their sale to me. The help desk will not return any complaint calls. On five separate occassions, our time share presenter was brought back into the room to reassure us. Hotel Marina El Cid Spa & Beach Resort: Fantastic! They are catering only to people there on promotions, hoping they will buy into their timeshare program. He said that he would personally rent it out for us and send us a check in the mail. It has been almost a year and nothing. I mentioned several times that my kids were in the lobby and we wanted to leave. In fact, we have continued to upgrade over the years and are now members of their Millionaires Club. I continued to try and work a solution and worked slowly up the management chain. We were especially interested in the relationship with RCI and were told we could use it the same as El Cid. We said that in 5-10 years we would be interested in purchasing. Clients are sent the full contract on a CD to their home address. My wife has to call El Cid who tell us to contact RCI. We have used our points for a 3 week Mediteranian Cruise, Caribbean several times, used the Cancun El Cid resort, although El Cid Resorts Av Camarn Sbalo S/N Zona Dorada, 82110, Mazatln, Sin Phone: +1 (888) 733-7308 Reservations: +1 (888) 217-1183 Email: reserve@elcid.com.mx. We had to move seven rooms before we found one that didnt smell bad. They trapped me and my young children when we visitied Mexico in 2015 and was scammed to say the least. We are unable to travel and are being held hostage. Guy named Brandon screwed us so bad. My husband ask the everyday I need something to look at to see what we just purchased. All rights reserved. MOST POPULAR London. Those of us who have been cheated are many. don't use it for the airlines. When we attend, we already had a timeshare? He promised that by renting out our points we would have absolutely no out of pocket costs for five years. Author: James Lithia, FL. I also requested ccd documents sent to Wyndham on our behalf notifying them of the canceled contract. I asked several times, "are we being kidnapped?" There was a window to cancel and get a full refund. Doubt that's would happen. We've paid 28%, not asking for refund, have not used any points. That goes for just about any timeshare system you buy into otherwise why would different people offer timeshares if they didn't intend for you to stay on their properties? I have tried repeatedly to cancel this contract, it is not what I signed-up for, which constitutes a BREACH. this costed us $16,000. They were recommended to me by RCI, who has had numerous other complaints regarding El Cid. Owner ID or Contract Number Password. Salespeople offer to resell a previously owned timeshare or take it over in trade so that the client is only responsible for the maintenance fees for the new timeshare. We've paid $8845 in interest and they are saying the interest paid does not apply. Salespeople claim that the points have more value than they actually do for exchange purposes. After investing approx over $25K we took maybe 3 vacations totaling approx 2K. I have been scammed by El Cid. Visited El Cid July 2021 And purchase a contract which was told had to be 20 years. More than a dozen times they have referred me to their legal Department where the phone either rings with no answer or someone tells you they're out to lunch and will contact you. El Cid Vacation Club, Mazatlan El Cid is a pure rip off scam! And phone # we can call to Resolve future issues. There may be more reports for "El Cid Vacation Club", For more results perform a general search for "El Cid Vacation Club", Showing 1-25 of 26 Found Reports Investors; Press Room; FAQs; Charitable Foundation; New air service from San Francisco to Mazatln! Hello everyone, We also discovered that they were in violation of Mexican law by refusing to honor the 5 day/no penalty cancellation that is guaranteed by Mexican law. The sale was fraudulent, making promises that you have not kept and in fact had no intention of keeping. El Cid has no affiliation with RCI so what I was told in the contract is fraudulent Inclusive of maintenance fees, each of these contracts will cost us around $350,000, so we've invested $700,000 in El Cid. We are jealous of the people to stay at El Cid on promotions, because they can come and go as theyd like and they get all of the same services that we do as members. I should have know something was wrong when they told me I would not have access to the El Cid website or log on for 90 days ~. Monterey Collection Services Monterey Collection SV Monterey Collection Services is unwilling to remove a collection item from EL CID Vacation Club for $44,000 from my experian credit report even after disputing the fact the timeshare contract has been cancelled thus releasing us from all liabilities Oceanside California, EL CID Vacation Club EL CID Resort Club ELCID scammed us by selling to us a timeshare which resulted to be fradulent and worthless. We were Never enrolled in RCI and later told we must join ICE instead. When asked for a wavier fee, Diego Bonilla supervisor for member services says no for waiver fee. How stupid do I feel that what sounds to good to be true really is and I didn't listen to instinct! Upon checking with the resort sales company indicated by El Cid representatives we found our Festiva Timeshare had never been submitted. and deceptive. But we were willing to take the hit to get out of the lies they sold us. We have always received excellent care until now. The payment dept said I can not cancel. These people are nothing but criminals, fast talking scam artist, and bottom of the barrel when it comes to providing any kind of service. Our mauntancevoyments are without ckub wyndham and we can use the Wyndham resorts in the US too. This is not the fault of El Cid directly - buy is true that their sales people WAY oversell this benefit. Feel free to contact me if you are a victim of this company. Not true. We contacted the general manager to cancel he said no worries he will take it to the legal team and he sure they will make everyone happy that also was a lie. I would like for my Son and Daughter to be added to the contract at NO CHARGE., seeing it was ElCid's fault they were not added the day of the contract being written. Then we met with another person who had the papers to sign. We now have lawyers from the Owner's Advocate helping us. The 90 minute presentation turned into a 3 hour ordeal. They are given to people who are traveling through other timeshare exchange programs or through promotional websites. El Cid Real Estate; El Cid Vacations Club; Our Hotels. A very polished, blatantly deceitful presentation. Cozumel Quintana Roo Timeshare ripoffs: EL CID Vacation Club Cozumel, Quintana Roo Author: Haverhill, MA My husband and I purchased a membership back in October of 2021. This is the best way to manage and repair your business reputation. The suite was decent, though far on the north end of the strip. We had no idea how many points we would need to stay anywhere. STAY AWAY. We purchase an El Cids timeshare in Cozumel in 2004. the customer service Rep says no only 1 year of points will be allowed. They are doing the same thing to our family. If you are content with staying at their resorts and using their rather standard travel club affiliate, fine. El Cid Vacations Club - Vacation Membership . Ontario, Canada 8 Votes Infinite privileges is the worst experience. Copyright 1997-2023, Ripoff Report. My husband kept asking for the paperwork and they gave it to us in 5 days so we couldnt cancel. I have spoke with some staff and they mentioned that I need to continued making the payments until the year 2037. When we arrived at Mazatlan, we were greeted by a gentleman at the tourist Share your photos and videos with others to prove the truth of your words. Almost always it is El Cid that ends up wrong. Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints Protecting Your Free Speech Is Expensive! They also promised, in writing, that they would "rent out" the purchased time share and pay us $25, 000 on May 10, 2014. El CID doesn't give you a copy of the contract that you signed. I hope anyone considering buying anything from El Cid Vacations Club will learn from my and numerous other people's experience, and avoid these people. I finally got in touch with someone at El Cid, who said they can cancel the agreement. However, we were told that while we were free to cancel at anytime, we would lose our $5, 800 deposit. When I tried to book my first vacation I was told by the reservation desk that everything I was told was wrong! Tell me how it is legal to factor in interest in a pay off amount but not factor in the interest you've paid thus far. They own several properties in Mazatln, Cancn-Riviera Maya, and Cozumel. Ventus at Marina El Cid Spa & Beach Resort View Hotel 3,182 reviews 0.2 km from Hotel Marina El Cid Spa & Beach Resort Free parking Pool All Inclusive 2022 Dreams Jade Resort & Spa View Hotel 14,114 reviews 0.9 km from Hotel Marina El Cid Spa & Beach Resort Free Wifi Free parking Top Rated All Inclusive 2022 Hotel Marina El Cid Spa & Beach Resort: Great quite Couples Retreat! We are in the same situation as many others, we where the in Oct. for a family vacation and listened to there presentation with all intentions of saying no, they kept telling us of all the new restaurants going in and how much our all inclusive fees would go up and also about being able to use RCI for in the US so we decided to do the upgrade costing about $18, 000 which we really cannot afford, it took almost a month for our account to be changed and now that is has we tried to book something using RCI and could not tried to call RCI and did not get ahold of them so sent an email but again they did not help. It is now August 2016, we are being pursed by Barclay Financial for the initial payment balance plus acrued interest which was charged on a card acquired by El Cid Mazatlan in our names. strict standards for business conduct. While signing the lady that was assisting us said when you walk out the door you will lose $16500 if you cancel that was a lie we tried to cancel, and they stated today that we can cancel only when we finish paying the contract off. Now here is the story: you give them 98K in points per person along with $70.00 per person and you get $340. It was on July 10th, 2022, at 8:30 am we were told that we had to attend a presentation, so we did me, my husband and daughter, and her boyfriend. We are El Cid Platinum Club members. They should have been their a long ago. All rights reserved. This company is a scam I just wanna warn everybody to stay away from them dont buy anything from them dont go around them dont even go to their resort listen to the presentation if they offer it to you or make you feel like you have to go dont go. We sat thru their presentation and said "No". well it took less than 24 hours for the paperwork to come to sign, why is this taking weeks to resolve what you promised us? I could go on and on. Read full review of El Cid Vacations Club. Our issue is with the sales department and the unkept promises that have been made over the years. Or a full refund, you are telling us. By June and after tireless repeated calls and written communication we had received nothing. I also believe it is illegal what they are doing. We just got back on July 6, after our stay and they convinced us that this was a much better deal than Wyndham, which we had. RCI says its not them and my wife calls El Cid she bounces back and forth. The help desk will not return any complaint calls. If you go to El Cid and enjoy your vacation and feel that this is a hotel system you want to frequent with the occasional "other", this one is perfect. A & M Sales and Marketing, LLC. 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