Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:--Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).-Jerry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity. The woman desperately searching for her pet dog after it escaped from a kennel while travelling to Melbourne on the Spirit of Tasmania says the unknown is destroying her. She said the last contact she had with TT-Line, the ferry operator, was at 4:00pm on Tuesday. The daily struggle for food, shelter and safety as inner-city park becomes haven for homeless, Edmund Rice Education Australia issues apology to parents at school for failing to meet child safety standards, 'Highly effective': New studies reveal true impact of NASA's asteroid-smashing mission, How a blob of snake poo in CentralAustralialed to the discovery of a previously unidentified species of beetle, Move over Hass, new avocado varieties are being planted in Australia, Aunty Eunice spent her life fighting for justice, but died days before a crucial turning point, It's a major Australian city that's said to 'barely have a pulse'. She said a supervisor agreed to review CCTV footage of the ship's hold, but that surveillance of the area where animals are kept was "limited". But he only took a kwells when he got on the boat, where as the rest of us had taken one at home. Holly Alexander said her two-year-old doberman rottweiler cross Ester escaped from her cage on Monday night while aboard the Spirit of Tasmania. How an unprecedented legal outcome led to native title over the sea, Labor set a superannuation trap and Dutton immediatelytook the bait, Small businesses could soon be legally obligated to protect your personal details, The treasurer says super tax changes will not be indexed. No, the Spirit of Tasmania service from Sydney to Devonport (Tasmania) ceased operation in 2006. For Passengers under the age of 18 photo ID is not required. "I was woken up at midnight to one of the security guards telling me that she had escaped and they had been trying to find her but had no luck," she said. Parking at Geelong:The new terminal has a free public parking area for visitors and passengers with their vehicles, including caravans and motorhomes, waiting to board the ship. Gift voucher refunds will be processed at the time of the request. {{IbpCms.accommodationDayTicketsFlavourText}}, {{IbpCms.accommodationPetKennelsFlavourText}}, {{getOptionQuantity(option)}} or fewer {{Utils.pluralize(option.unitText, getOptionQuantity(option))}} available. Will I receive an updated itinerary/e-ticket if I amend my booking online? Please measure the full length of your vehicle from end to end. Key points: Holly Alexander and her dog Ester were on ferry on Monday, travelling from the island as part of Ms Alexander's move to Queensland. No, you cannot book this as a return booking. Or for timetables and other information before your sailing, please contact TassieLink Coaches. Password and confirm password must be between 8-20 characters in length and. Our experienced wharf crew will also secure the bikes. We accept Visa, MasterCard, American Express, Diners Club and JCB credit cards. Please make sure your first and last name have been entered correctly. Do I need to provide tie-downs for my motorbike? Measuring length: This should be the full length of the vehicle including towed items (caravan, camper trailer or trailer) and attachments (drawbar, bike racks, gas cylinders etc. Pensioner fares are only applicable to holders of an Australian Pensioner Concession Card, as pictured and issued by Centrelink or Veterans Affairs. You will be required to provide registration details of all towed units in addition to your vehicle. There were sufficient options to entertain you on board. She has covered a range of areas and issues including crime, health, environmental issues, business . {{ Utils.formatCurrency(getAgentActualPaymentAmount()) }}. Medical clearance is required for women who are between 36 and 38 weeks pregnant at the time of travel (note: women who are 38 weeks pregnant or more are not permitted to travel.). How many times can I amend my booking online? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Is there parking available at Devonport and Geelong terminals? fish, yabbies, tortoises), worms, spiders, pigeons, doves and rodentscannottravel on board Spirit of Tasmania.For more information about bringing specific animal breeds into Tasmania, please visit the Biosecurity-Tasmania website. We cannot guarantee priority with loading or unloading due to load demands and operational procedures. On a regular crossing, discharge of vehicles is completed within 90 minutes of the vessel tying up. A post on the Spirit of Tasmania Facebook page on Wednesday afternoon said Ester was not found after a thorough search of the vessel, suggesting the dog may have left the ship inside another passenger's vehicle or trailer. Based on reviews we'd read, our expectations were low. Visit the Biosecurity website or call. Are carers entitled to book a pensioner fare? Please ensure the total height is measured correctly and the correct height is selected at the time of booking. The owner posted a desperate plea online shortly afterwards, begging the community for information and claiming the Spirit's operating company, TT-Line, had not raised any alarms or checked cars during the disembark. The petition included a list of demands, including: "In addition, TT-Line MUST fund a PROPER SEARCH for Ester," Ms Caney wrote. normal car, people mover, 4WD, ute). Recliners are still available for passengers looking for a low-cost accommodation option/ Alternatively, passengers can book a Private Cabin that accommodates 1-4 passengers. No, the Spirit of Tasmania service from Sydney to Devonport (Tasmania) ceased operation in 2006. Your voucher(s) will cover the cost of your booking. We use cookies to improve your website experience, optimise advertisements and offers, and for web analytic purposes. "They would only let me look for an hour and I waited in the bar as they kept looking.". At midnight during the crossing, she was notified that her doberman rottweiler cross Ester, 2, had gone missing. 'Free' : '$' + getVehiclePrice($index)}}, at {{booking.getDepartureDate(legOfJourney, 'h:mm A')}}, Arriving {{booking.getArrivalDate(legOfJourney, 'dddd D MMMM')}} at {{booking.getArrivalDate(legOfJourney, 'h:mm A')}}, {{selectedAccommodationOption.quantity}} x {{selectedAccommodationOption.displayText}}, ${{getSelectedFareTypeAccommodationOptionPrice(selectedAccommodationOption)}}, ({{getSelectedAccommodationOptionNet(selectedAccommodationOption) | money}}), ({{getSailingTotalNet(legOfJourney) | money}}), {{ getSailingTotalPriceText(LegOfJourney.Outbound) }}, ({{getSailingTotalNet(LegOfJourney.Outbound) | money}}), {{ getSailingTotalPriceText(LegOfJourney.Return) }}, ({{getSailingTotalNet(LegOfJourney.Return) | money}}), {{ booking.getCreditCardFeePrice() | money }}, {{option.quantity}} x {{option.displayText}}, Including: {{vehicleOptions.getExtrasDisplay()}}, ${{getTotalMinimumPriceAdvice().totalMinimumPrice}}, {{Utils.pluralize('Deal', numDealsOnSailing())}} available, {{getSelectedFareTypeOptionUnitPrice(option)}}, Return accommodation price is {{ getReturnPriceForSameSelection() | money }}, ${{getSelectedFareTypeAccommodationOptionPrice(option)}}, ({{getSelectedAccommodationOptionNet(option) | money}}), {{getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity}} x {{Utils.pluralize("Pet", getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity)}} with {{Utils.pluralize("kennel", getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity)}}, ${{getSelectedFareTypeAccommodationOptionPrice(getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel))}}, {{getSailingTotalPriceDisplay(legOfJourney)}}, With Extras: {{vehicle.getExtrasDisplay()}}, Your {{legOfJourney.toLowerCase()}} accommodation, Leave {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} here, Swap with {{Utils.convertNameCase(passenger.passengerDetails.firstName)}}, Move {{Utils.convertNameCase(getActiveSwapPassenger().passengerDetails.firstName)}} here. I have a mobility aid attached to my vehicle. It was a great way to travel from Tassie to Melbourne. Amendments are subject to availability. must be included in the total measurement. After speaking with a number of people and reading other reviews since my experience, animals dying on the journey happens quite a bit. Holly Alexander's dog Ester went missing on the Spirit of Tasmania on Monday night, January 25 and 26, 2021. The length includes the caravan and attachments such as a drawbar, bike racks, gas cylinders etc. The contact name is displayed under the payment details on your itinerary/e-ticket. Cheques will be sent via regular post within 14 standard business days of the refund request. Whilst there is no additional cost attached to vehicle height, providing the correct height assists with vehicle loading and ensures you are parked on the correct vehicle deck. If the names of the passengers differ in each direction, please make two bookings. There is also a dedicated passenger drop off/pick up parking area at the front of the terminal. {{getSelectedSailingProductName(legOfJourney)}} Terms & Conditions, Move {{Utils.convertNameCase(passenger.passengerDetails.firstName)}}, Conditions of Carriage, Tasmanian Biosecurity Conditions, Privacy Policy, Specific needs and assistance requirement form. All sailings now depart from and arrive into Geelong. Passengers are permitted to carry alcohol on board Spirit of Tasmania, however the consumption of any such alcohol on board the vessel is strictly prohibited. However if you are not a passenger on the ship, you will need to book through our Freight department. For safety reasons, passengers are not allowed on the vehicle deck during the voyage. Pet owner's desperate search after dog goes missing during Spirit of Tasmania voyage. Review tags are currently only available for English language reviews. No Spirit of Tasmania no longer operates sailings from Station Pier, Port Melbourne. How do I find out about job opportunities at Spirit of Tasmania? It appears your name is incomplete or invalid. Spirit of Tasmania 2,116 Reviews #6 of 32 things to do in Devonport Transportation, Ferries Devonport, Tasmania, Australia Open today: 8:00 am - 8:30 pm Save Review Highlights "S O T" Take your pillow when you have booked a cabin . For security reasons there is no access to vehicles during the voyage. Email megan.powell@theadvocate.com.au or call 0448 302 029. Phone: 03 6243 5177. Yes, travel insurance is highly recommend when purchasing a fare that has non-refundable cancellation fee. There was an error retrieving our updated time table. A Medical Attendant is on board for every sailing and all passengers and staff are all encouraged to maintain a safe distance at all times. The trip was fine both ways. If amending travel dates (if still required) a new medical alert form is issued. Cinema needs to be prebooked in busy times. Shared Cabins are no longer available as an accommodation option. The following exceptions apply regardless of pensioner availability and if when booking online, no pensioner fares are available, please call our Customer Contact Centre on 1800 884 305 for further assistance. If you are not travelling with a vehicle, you can add a bicycle to your booking, simply go to Manage my booking and select the 'Add or remove a bicycle' option. Holly Alexander and her dog Ester were on the ferry on Monday, travelling from the island as part of Ms Alexander's move to Queensland. If you are travelling with an infant, you will need to bring linen for the cot (cot is provided free of charge). When booking your caravan, you need to select the 'towing a caravan or trailer' option. If you are travelling with an infant, a cot has automatically been booked for you. "TT-Line encourages Diane Caney to forward the petition to the company where it would welcome the opportunity to discuss the matters she has raised," he said. National; Incredible way Shayla Phillips found alive and well after 48 hours missing. When making your booking, you need to book the motorhome or campervan as a vehicle and at step three, select the motorhome/campervan option. -Sealing cap has locking side arms or screwed cap with an effective rubber seal.-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid. Who is NOT entitled to book a pensioner fare? -Sealing cap has locking side arms or screwed cap with an effective rubber seal.-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid.\nIn the event petrol residual is identified inside an empty Jerry Can or Boat Fuel Can the passengers must fill the container with water before being allowed to, can read further information about Carriage of Dangerous Goods here. If I amend my booking and additional payment is required, how can I pay the difference? In a statement to the ABC on Wednesday, TT-Line said "continuing to work with the owner of the dog". A TT-Line spokesman said the company welcomed the discussion. Food was very good at fair value. Vehicle sizes are subject to confirmation on check in and if the wrong details have been provided you may be charged an extra fee. Save. If you book a sailing on a pensioner fare, please have your Australian Pensioner Concession Card ready at time of check in. Weve compiled a list of commonly asked questions covering just about everything under the sun to ensure youre well prepared for your journey. Does Spirit of Tasmania still sail from Sydney? Who IS entitled to book a pensioner fare? Can I take my dog or other pet on board the ship? We hope you book with us again soon. The only thing you need to bring is linen for the cot. There is also a dedicated passenger drop off/pick up parking area at the front of the terminal. Which ages do child fares and infant fares apply for? Why did Spirit of Tasmania move to Geelong? Exceptional Circumstances Card holders are not entitled to the pensioner fare. Dogs' Homes of Tasmania website. This service may include material from Agence France-Presse (AFP), APTN, Reuters, AAP, CNN and the BBC World Service which is copyright and cannot be reproduced. A growing crowd of angry people have rallied around a distraught pet owner, demanding further action from the Spirit of Tasmania as days pass and no sign of a missing dog emerges. No, the names of passengers on return bookings need to be the same for both the departing and returning legs. Please make sure you have filled in both password fields and that your password and confirm passwords match. Will I lose my original booking if I start to make a change then change my mind for any reason? For enquires about Aquarium and Pet Fish please call DPIPWE on (03) 6165 3777. When is Spirit of Tasmania relocating to Geelong? Oops, looks like you haven't told us where you're going. Our kennels are located on ventilated decks. Indecent assault allegations amid brigade bullying, Entally director gives reason for Gardenfest cancellation, Warm up fixture sparks Tassie team dreams, Crash diverts traffic on East Tamar Highway, Terms and Conditions - Digital Subscription, Terms and Conditions - Newspaper Subscription. For more information about travel restrictions to enter Tasmania, visit, {{booking.getDepartureDate(legOfJourney, 'D MMM').toUpperCase()}}, {{booking.getDepartureDate(legOfJourney, 'h:mm A')}}, {{passengerLine.currentQuantity}} x {{passengerLine.displayName}}, ${{getSelectedFareTypePassengerGroupPrice(passengerLine)}}, {{getSelectedPassengerGroupPrice(passengerLine) || 'To be selected'}}, ({{getPassengerNet(passengerLine) | money}}), {{booking.getPetCount(legOfJourney)}} x {{Utils.pluralize('Pet', booking.getPetCount(legOfJourney))}}, {{getVehiclePrice($index) === 0 ? To add travel insurance to your existing booking, please login to 'Manage my booking'. In the event petrol residual is identified inside an empty Jerry Can or Boat Fuel Can the passengers must fill the container with water before being allowed to travel.You can read further information about Carriage of Dangerous Goods here. When you present your ticket at the point of check in, you will receive a boarding pass with your cabin number and key card(s). A motorhome is also referred to as a campervan. A treating doctor or authorised medical practitioner is required to complete a Medical Alert form. All cabins on Spirit of Tasmania have linen provided including sheets, doonas, pillows and towels. Lost or stray cats. If you are carrying fishing or any aquatic equipment, such as fishing rods, fishing tackle, boats, kayaks, etc must be declared at each port to the Department of Primary Industries, Parks, Water and Environment (DPIPWE). If you wish to amend your booking within 3 hours of the existing or the new departure time, please call us on 1800 884 305. Refund payments will be credited back to the original credit card used for the original booking, via an authorised CardGate Credit Card Payment Gateway. For enquires about aquarium and pet fish, please call Biosecurity Tasmania on (03) 6165 3777. The "air" supplied to the animals is provided by the ferry when it moves.Each cage has a piece of paper lining the metal floor and a metal box for water. Click here for full details about Spirit of Tasmania's amendment and cancellation fees. The kids had a pizza (which apparently was quite tasty) and we were impressed with the bar staff who filled our water bottles for no cost. Can I access the vehicle deck throughout the voyage? For detailed information about how to get to the new terminal by car, public transport or shuttle, please visit Getting to Spirit of Tasmania Quay. Where in Geelong is the new terminal located? must to be included in the total measurement. Is it difficult to board the vehicle deck? You are only permitted to drink alcohol that is supplied by us. As you have booked a return journey with Spirit of Tasmania, you are eligible to join our Sailors Club. Vehicle sizes are subject to confirmation on check-in and if the incorrect details have been provided you may be charged an extra fee. For safety reasons,passenger access to the kennels is not permitted during sailinghowever regular checks are carried out and fresh water is supplied throughout the sailing. Visit coronavirus.tas.gov.aufor details. A post on the Spirit of Tasmania Facebook page on Wednesday afternoon said. Yes, mobile phones work most of the way during the voyage. Ms Alexander said the crew "couldn't find her" and "didn't raise any alarms when they were trying to get people to disembark or check their cars as they seemed to think that she might have jumped in the utes or trailers". You will need to provide the full length of your vehicle from end to end. Ester, "beloved" pet dog of Tasmanian woman Holly Alexander, was reported missing during a journey to Melbourne across the Bass Strait on January 26, and has not been seen since. A young woman is claiming the Spirit of Tasmania lost her dog after her Doberman cross Rottweiler went missing on the ship. Gas bottles do not need to be emptied, but must be turned OFF at all times. However, relevant fare cancellation fees still apply if you wish to cancel your booking entirely. The carer must travel on the same booking with the pensioner they care for. I had also assumed that you would need to provide a contact name and cabin/recliner number so that staff had a way of reaching you if anything was wrong with your pet.In actual fact, none of this happened.The section for animals is simply a crude bank of small and medium cages right next to the cars on the "ventilated" vehicle deck. Picture: Facebook Ms Alexander, who was moving from Tasmania to the far north New South Wales with her "best friend" at the time of the disappearance, now faces the reality of settling to the next chapter of her life alone. What to do if you find a stray animal. Spirit of Tasmania crew perform regular checks on pets during the crossing. Amendments will only be confirmed once payment has been processed. Note: please bring your own extension leads. Your cancellation has been successful. Yes, Spirit of Tasmania is still operating its regular service between Melbourne and Devonport. {{booking.getArrivalDate(legOfJourney, 'h:mm A')}}, Disembarking from When a passenger with mobility impairment is travelling with us and is attaching their wheelchair, scooter or gopher to the rear of their vehicle, we will not charge for the additional length. ONE additional bottle (maximum size 25 kg (50 litre water capacity).-Gas bottle is secure within/on the vehicle.-Gas bottle is secured in the upright position.-Gas bottle is turned off.-Check gas bottle is within validation. The new gift voucher will be issued to the recipient of the original gift voucher. A distraught dog owner is desperately searching for her beloved pet who went missing on the Spirit of Tasmania ferry. Even the shower was good with loads of hot water. Looks like you signed up previously. Yes, we have implemented a number of precautionary measures to reduce the risk to passengers and staff. Service was good. However, if they are not fixed to your vehicle, they must be declared at check-in. It appears your address is invalid. Medical equipment designed to aid in the monitoring or treatment of medical conditions e.g. {{option.displayText}}s not available with this deal. On days of single sailings, the voyage takes 11 hours. Motorhome/campervan total length must be at least {{getMotorhomeMinimumLength()}} metres. Parking at Devonport:Free parking is available at the Devonport terminal located on The Esplanade, East Devonport. Gas bottles are permitted on board. Generators need to be turned off and non operational whilst onboard. Gas Bottles that do not meet the aforementioned conditions will either be confiscated and disposed of if validation has expired, or will be deposited and collected upon disembarkation.You can read further information about Carriage of Dangerous Goods here. Multiple payment options are available online. Your travel insurance was successfully processed. Are all Spirit of Tasmania crew vaccinated? If you are travelling with a pet we strongly recommend booking a kennel. Should you find a lost animal please contact either Devonport City Council on 03 6424 0511 or the Dogs Home of Tasmania at Spreyton Racecourse on 03 6427 2178. For more information, visit Australian Interstate Quarantine or call Agriculture Victoria on 13 61 86 or refer toMoving plants or plant products. Key points: Shayla Phillips was found by an SES ground crew in heavy bush just before 4pm She had spent two nights in the open after wandering away from the family home However it is a separate non motorised unit and therefore must be towed by a motorised unit in order to be transported. Spirit of Tasmania moved its Victorian terminal to Geelong on 23 October 2022. Please note this response is optional and fully confidential. There are many campgrounds and caravan parks located nearby and along the surf coast which provide great facilities for caravans and campervans. The Spirit of Tasmania has issued an urgent appeal for information over a dog that went missing from the vessel on Monday night. 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