You must currently own and occupy the property as your primary residence. Your income must be 60% of the State Median Income (See the Federal Poverty Guidelines chart below ). GDP Properties If services are disconnected application must me returned to 1188 Minna Place. Knoxville Habitat for Humanity PERSONS APPLYING FOR EITHER RENT OR UTILITIES OR BOTH PROGRAMS MUST ALL HAVE A COPY OF THEIR LEASE TO DOWNLOAD (JUST THE FIRST PAGE OF THE LEASE AND THE PAGE WITH THE APPLICANT'S SIGNATURE ON IT) AND A COPY OF THEIR UTILITY BILL. Box 3130 The U.S. Department of Treasury has granted a total of $28.2 million to the City of Memphis and Shelby County (including 19.6 million to the City and 8.6 to the County) to administer the Emergency Rental Assistance (ERA) program. Click here to print this page or use your computer's Print function. endobj NOTE: IF YOU ARE APPLYING FOR RENTAL HELP, YOU WILL HAVE TO PROVIDE A COPY Of ACCEPTABLE PROOFS OF INCOME: (for all members of households) CURRENTLY COMMUNITY SERVICES AGENCY (CSA) IS NOT ACCEPTING ONLINE APPLICATONS. Citizens One Home Loans The Disaster Distress Helpline has seen 900% increase in calls compared to last year which demonstrates both that anxiety is high but also that people are seeking help. See the LANDLORD INFORMATION at the website for more details. Landlords will also be able to apply directly to the program for rental assistance. Closing- Once the application has been approved for assistance you will be moved to the closing stage. There will be multiple rounds for this program. Fifth Third Bank Note submitted on application explaining your unique hardship circumstances Please be aware that average assistance is $350. We cannot process an application without the required documents. If you agree, select the date and add your signature below. Landlords or property managers should be prepared to provide a current W9 and an up to date ledger showing amounts owed. What if I need help completing my application? Monitoring- Files in this stage may be selected for a Quality Control review. Eviction Notice or Court Date for Eviction if you have one endobj MHA does not use money-wiring services or reloadable debit cards as sources of payment. Suite 1075 Applications are withdrawn due to failure to provide all required information/documentation. Whether youre a first-time home buyer or youre looking to MIFA President and CEO Sally Jones Heinz and Mid-South Food Bank President and CEO Cathy Pope were featured on last week's Behind the Headlines, where they discussed food insecurity in Memphis and both o. This list is not all inclusive. Learn more here, Copyright 2023 NMA Portal. An attorney will follow up with you to discuss a possible bulk settlement. `ga{V2`0\ d0&( W/L$cY *Z`jp=}`@.^P&0&nx.Vo p!X? x\Ys6~Wg\6LQxN%[qH.AA ^?Xn4}hC^{??%d4uHF Citizens Bank and Trust of Grainger County These programs are designed to assist eligible households in meeting the rising cost of home energy. The City of Memphis and Shelby County are conducting a careful evaluation of the program to follow the impact of providing rent and utility relief. Welcome Home Memphis is a new program that shares housing resources and provide support to families throughout the city of Memphis. The information you provide in your application will help us determine the most appropriate way to assist you. Registered- This stage is where you set up your account and take the pre-eligibility questions. Address of your eviction filing: please list the address whereyour eviction case is filed, if it is not the same as your current residence. For those with hearing or speech disabilities, dial 7-1-1 for operator assistance. Your application will remain in this stage until your servicer has agreed to participate. Sortis Financial, Inc. Si se desconectan los servicios, la solicitud debe devolverse a 1188 Minna Place. If we are unable to provide assistance at this time, we will notify you via email. What happens if Im not selected? Before you are issued a voucher, MHA will verify your household information and determine whether you are eligible to participate in the HCVP. First Horizon Primary Residential Mortgage, Inc. (PRMI) Call 211 for information about office hours at a location near you. <>/Metadata 81 0 R/ViewerPreferences 82 0 R>> You will be required to submit certain documentation through the online portal as requested. Si tu idioma preferido es el espaol, accede a nuestra aplicacin aqu. Appeals-If your application is denied and you appeal the decision you file will be moved to this stage if the appeal is approved to reopen the application for review. STATUS WHAT IT MEANS Application In Progress This means that you are still working on your to receive the latest news, about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team, Division of Housing & Community Development, current W9 and an up to date ledger showing amounts owed, ot to evict their tenant based upon the past due rent, Memphis and Shelby County Emergency Rent and Utility Assistance Program frequently asked questions, This includes Memphis, Arlington, Bartlett, Collierville, Germantown, Lakeland and Millington, TN. Contain one or more individuals who can demonstrate a risk of experiencing homelessness or housing instability, which may include a past due utility or rent notice or eviction notice, unsafe or unhealthy living conditions, or other evidence. DO NOT provide confidential financial information on a website, text or email in looking for housing with MHA. MHA will publicly advertise when the waiting list re-opens. Dont respond alone. Memphis & Shelby County - COVID-19 Emergency Rent & Utility Assistance-No New Applications. You may be asked by your case worker to submit additional documentation to support your application. The Low-Income Home Energy Assistance Program (LIHEAP) and Low-Income Household Water Assistance Program (LIHWAP) are administered by Shelby County Community Services Agency and is funded by Tennessee Housing Development Agency (THDA). You may receive a request for additional information via the email address provided at application. Positive COVID-19 Test James B Nutter & Company (Nutter Home Loans) Norcom Mortgage Delinquent property taxes to prevent tax foreclosures (only for non-escrowed mortgages or if there is no mortgage.). Ruoff Mortgage Company Yes, if you meet the eligibility requirements per program guidelines, you may be eligible for up to 6 months of ongoing mortgage payments after your past due amount has been brought current. (901) 415-2790. www.home901.org. Fahe PNC Bank, National Association There is only one application for rent and/or utilities (you can apply for both). Past Due Utility bill showing your name and utility account number (most recent) Deadline Ext. Freedom Mortgage The funds are provided directly to States, U.S. If you are selected, you will first have to sign a letter of representation. 609-490-4550. Bank of Tennessee Hay un buzn disponible en este lugar. "She . Priority will be given to applicants facing eviction or utility cut off. ePlan Home. Before you are issued a voucher, MHA will verify your household information and determine whether you are eligible to participate in the HCVP. Dont respond alone. Altra Federal Credit Union 2 0 obj If you need assistance in completing your application, please contact the call center at 855-890-8073. Apply online at the website portal beginning at opening date at NOON through midnight through the next two weeks for the next round of funding; but while the portal is closed between funding rounds, persons can still go to home901.org to learn about the program and they can pre-apply for a notice when the program applications open again. Feb. 23, 9 a.m. - 12 p.m. To be screened for eligibility for Meals on Wheels, call the Aging Commission of the Mid-South at (901) 222-4111. The Emergency Rental Assistance program makes available federal assistance for households that are unable to pay rent and utilities due to the COVID-19 pandemic. RoundPoint Mortgage Servicing Corporation with families throughout the city of Memphis. HOW TO APPLY: On opening date of the portal, go to website portal to apply (HOME901.org); FOR QUESTIONS may also TEXT "home901" to 21000; or for Spanish speaking persons, TEXT "casa901" to 21000 or email if you have problems with the application (ERAhelp@shelbycountytn.gov). NEED COPY OF YOUR LEASE OR RENTAL AGREEMENT, AMONG OTHER DOCUMENTS SHOWING NEED. Amerifirst Financial Corporation Knoxville TVA Employees Credit Union Program Overview. McKenzie Banking Company (Foundation Bank) Celink The annual calendar of Land Use and Development Services deadlines that is available below on this page includes the monthly deadline by which applicants must submit their neighborhood meeting notices to DPD for mailing. Holston Habitat for Humanity of Kingsport 4. He said what happened this weekend was unbearable for them all. Essex Mortgage 2023 - Tennessee Housing Development Agency, HAF Program Executive Summary (in Espaol), State of TN Supplier Direct Deposit Authorization, Emergency Repair Program Information for Grantees and Grant Administrators, Low Income Home Energy Assistance Program (LIHEAP), Release of Lien Requests - Keep My TN Home, Emergency Housing, TN Disaster Response Housing, Sign up for our Housing Matters E-newsletter, Current and previous years tax returns with W-2s. PennyMac A technical assistance webinar for prospective applicants will be made available in late February and posted here . Your application may be selected for a pre-funding quality control review and if so, would be reviewed during this stage. Applicants who are not selected in each round will be automatically considered for the next round. Gregory Funding, LLC Simmons Bank This form is not an application for Emergency Rental Assistance. TrustMark Mortgage Services Call 211 for information about office hours at a location near you. Para completar la solicitud en espaol, haga clic aqu. A rolling, random selection process will promote equality and access to resources for as many people as possible. Landlords must also agree to inspections of the unit covered by the program. YOU SHOULD HAVE THESE DOCUMENTS READY TO UPLOAD BEFORE YOU START FILLING IN THE APPLICATION. Cadence Bank FKA BancorpSouth, Inc. Last 2-3 months of pay stubs (MUST include the last 30 days!) You must be literally homeless, according to HUDs definition, which means you and your family are living in a place not meant for human habitation, like outdoors or in a car. Arvest 4 0 obj You will be asked during the application process which one you wish to apply for. 6 $63,750 $5,250.00 % Towne Mortgage loanDepot.com, LLC Community Bank Memphis and Shelby County Emergency Rent and Utility Assistance Program frequently asked questions. The U.S. Department of Treasury has granted a total of $28.2 million to the City of Memphis and Shelby County (including 19.6 million to the City and 8.6 to the County) to administer the Emergency Rental Assistance (ERA) program. ?zqYS?D1)cNF&hB!iDE3**zT~=G9Vq!~. First Community Bank Funding for the program expires December 31, 2021. YOU MAY CONTINUE TO MAIL OR DROP OFF APPLICATIONS AT OUR OFFICE. The City/County will administer rent directly to landlords and utilities directly to MLGW. Team members will be available to walk you through the application or to provide assistance with completing the application, including scanning and uploading required documents. Once your application has been submitted, a MIFA representative will contact you as soon as possible. If you are seeking to apply for the THDA Rent Assistance Program, please apply at https://thda.org/help-for-renters-section-8/covidrentreliefhere. Job Loss Letter Earn less than 80% of the Area Median Income AND one of the following: Contain one or more individuals who has either qualified for unemployment benefits OR experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due, directly or indirectly, to the novel coronavirus disease (COVID19) outbreak (applicant must put this in writing) OR. MHA . What conditions are required of landlords who accept payments? Cross Country Mortgage Memphis and Shelby County Emergency Rent and Utility Assistance Program March 1, 2021. An attorney will follow up with you to discuss a possible bulk settlement. Click here to see this service (FT-4500.1800) and related services within the Service Tree. P.O. Tenants are welcome to apply for rent assistance and to request assistance from this legal support program as well.This form serves as a request for eviction assistance, provided through either legal representation or eviction counseling. Carrington Home Loans Home address: please list the address where you currently reside. Visithome901.org/covid-resourcesand select Submit Landlord Information or textlandlord to 21000 to complete the form. Caliber Home Loans There are many opportunities to learn from this program as we implement future forms of rental assistance. Applicants will visitHome901.org/covid-resourcesor text home901 to 21000 or, for Spanish, text casa901 to 21000. What if I need help completing my application? American Pacific Mortgage If you and your minor children are homeless and need immediate shelter, call the 24-hour Homeless Hotline at (901) 529-4545. Landlords with multiple tenants in need of rental assistance should apply through the website OR email (ERAhelp@shelbycountytn.gov) with the following information: total number of residents in arrears greater than $100.00; Total amount those residents are delinquent in rent, number of those residents in bankruptcy, number of those residents facing eviction and number of those residents who have submitted a CDC Declaration. Residents facing eviction who are chosen for acceptance into the program will be prioritized for help and paired with free legal assistance; lawyers will try to settle back rent on behalf of eligible applicants. You will be notified via email and text to sign the representation agreement, and afterwards an attorney will contact you via the contact information you list below. Applicants must submit documentation of need, including proof of income, COVID-19 hardship (such as proof of being behind on rent, loss of income, documentation of utility or eviction notice, etc; if applying for rental OR utility assistance you will also have to provide a copy of your lease or rental agreement.) Jefferson County Habitat for Humanity To proceed, please enter the word DELETE in all caps below. Apply online (ALTERNATE website home901.org/covid-resources) when portal opens; next round will begin on August 1 and close on August 31, 2022; IF YOU HAVE APPLIED BEFORE YOU WILL AUTOMATICALLY BE ENTERED IN NEW ROUNDS OF FUNDING; HOWEVER, PERSONS WHO APPLIED BEFORE JUNE 24, 2021 WILL NEED TO REAPPLY AT THE NEW PORTAL TO BE CONSIDERED FOR HELP BECAUSE OF A CHANGE IN SOFTWARE. Payments will be processed within14 business days of selection. "CLICK HERE" to apply online ifservices are active and you do not have a disconnect notice. If you qualify for Regular Assistance above AND you received a cut-off notice, you may qualify for Emergency Assistance. shelby county community services agency cares act rent/mortgage program 1188 minna pl memphis, tn 38104 statement of support zero (0) income verification You will have access to a video course after you complete and submit your application. TRUIST Bank If your household has no income, THERE IS A FORM ON THE APPLICATION PORTAL YOU MUST READ AND SIGN TO SHOW PROOF OF NO INCOME Cascade Financial Services If you are currently on the MHA waiting list, you must keep MHA informed if you have a change of address by submitting an Applicant Status Update form. What conditions are required of landlords who accept payments? Please read the declaration below. Who are the current partners assisting the City and County with this program? TN Bank Threatening Letter from Landlord or Letter about owing Back Rent SWBC The Works, Inc.offers free legal support for tenants facing eviction in Memphis and Shelby County. ServiceMac, LLC There are currently three types of assistance available to those who qualify. Delinquent mortgage payments and eligible mortgage related expenses to bring the mortgage loan current, and if eligible, up to 6 months of ongoing mortgage payments. At MIFA, we believe everyone deserves independence, dignity, and hope. W-2 Wage Statement for 2020 (if your income will be same in 2021) Chosen applicants' payments will be processed as soon as possible. Yes. Community Loan Servicing If you wish to apply in person, you may request a referral to a HUD certified counselor in your area who will be able to assist with your application by calling the call center at 855-890-8073. This form is not an application for Emergency Rental Assistance. Payment will not go to individuals but directly to landlords or MLG&W. Memphis, TN 38105. For Mitchell, 43-year-old Dushaundra Lee Ward was not only his big sister but also the glue that held their family together. Applications can be submitted mailed or drop box. This closure will include the online application for emergency shelter. No. Home-delivered meal recipients are Shelby County seniors (age 60 and over) who are nutritionally at-risk and frail, homebound, or disabled. During this stage you will receive notification of approval or denial. AHP Servicing Payments will be made directly to MLGW or to landlords. Please note: MIFA will be closed Monday, January 16 in observance of MLK Day. American Neighborhood Mortgage Acceptance Company (May email for questions about how to submit the application; email: ERAhelp@shelbycountytn.gov to check on the status of your application. If a location is grayed out it means that only certain areas within it are covered. Check the Emergency Rental Assistance Status. Our resources are here to support. The Money Source, Inc. looking to rent or buy, there are resources to support you. SN Servicing Corp Landlords must sign an agreement to participate in the program including to abide by the requirements of the program. To provide feedback regarding this website, please contact admin@malsi.org. Visit home901.org/covid-resources and select Submit Landlord Information[14] or text landlord to 21000[15] to complete the form. Movement Mortgage If you continue, you will exit the NMA Portal. Bank of America Both tenants with eviction cases and otherwise facing eviction could be eligible for eviction counseling. Lawyers will attempt to settle rental arrearages on behalf of eligible applicants. Planet Home Lending A TNHAF underwriter will review your information and determine eligibility according to TNHAF guidelines. Bancorp South THDA will reach out to your servicer to discuss their participation in TNHAF. Specialized Loan Servicing The new application portal requires the applicant to create an account with a password (12 character minimum, including one lower case letter, one upper case letter and one symbol and one number). If Im selected, how long will it take for my landlord and/or MLGW to receive a payment? PERSONS APPLYING FOR EITHER RENT OR UTILITIES OR BOTH PROGRAMS MUST ALL HAVE A COPY OF THEIR LEASE TO DOWNLOAD (JUST THE FIRST PAGE OF THE LEASE AND THE PAGE WITH THE APPLICANT'S SIGNATURE ON IT)! Landlords who agree to receive future rent payments cannot file evictions during the period in which they receive future rent. Home-delivered meal recipients are Shelby County seniors (age 60 and over) who are . 200 Jefferson Avenue Employees Credit Union The U.S. Department of Treasury has granted a total of $28.2 million to the City of Memphis and Shelby County (including 19.6 million to the City and 8.6 to the County) to administer the Emergency Rental Assistance (ERA) program. Johnson County Bank Homebridge Financial Services Fay Financial Servicing Who are the current partners assisting the City and County with this program? A call center representative will refer you to a HUD certified counselor who will be able to assist with your application. JPMorgan Chase If any requested information is not received in a timely manner, your application may be withdrawn. Supreme Lending Click here to see if your mortgage lender is participating: Homeowners insurance and flood insurance (only for non-escrowed mortgages or if there is no mortgage). 200 Jefferson Avenue The appeal request must include an explanation as to why the appeal is being submitted along with sufficient documentation to verify an appeal is substantiated. There will be multiple rounds for this program. Bell Bank Email Assistance for Landlords Applying for the Program w/Multiple Tenants, To Check on Status of Current Application, Call LINC/211 - For Information about the Program OR to make an appointment. As we celebrate Womens History Month 2023, thisRead More about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team. Can I complete and submit the application on my own? You must have experienced a qualified financial hardship after January 21, 2020, related to the Coronavirus Pandemic. Haga clic en "Download Application Form" para imprimir la solicitud que aparece a continuacin o envela por correo a 1188 Minna Place, Memphis, TN 38104. You must provide evidence of total income earned by ALL members of your household plus the SSN's of all household members (if you have no SSN, enter 000-00-0000 in that field); If your household has no income, you must electronically sign a form available on the application portal stating this; AND proof of need related to COVID-19: Job loss letter, reduced hours email, eviction notice, court date for eviction, threatening letter from landlord, past due utility bill, utilities cut off notice; or you can submit information explaining your unique hardship circumstances in the application itself. Selene Finance LP This applies to tenants who are past due on rent, as well as those who have a defense they want to raise in court. Shelby County Division of Community Services, City of Memphis Division of Housing and Community Development, Neighborhood Preservation, Inc., the University of Memphis Law School Legal Clinic, Memphis Area Legal Services, Metropolitan Interfaith Association (MIFA), United Housing, Inc., United Way of the Mid-South, Innovate Memphis, and United States Digital Response (USDR). Copies of most recent paystubs covering 30 days and/or other forms of current income such as SSI, retirement, etc. Eligible homeowners may receive financial assistance to cover the following housing expenses: 1. YOUR LANDLORD'S EMAIL The Special Courses and Special Programs of Study application deadline has been extended to February 24, 2023. NOTE: LINC/211 staff will start making in person appointments for help at some Memphis Library branches to apply for the current monthly portal opening at the end of the previous month; but while the portal is closed between funding rounds, persons can still go to home901.org IF THEY HAVE AN EVICTION NOTICE NUMBER to apply for legal help (Click on "I'm a RENTER", and then the FACING EVICTION link to apply; you will need your eviction notice number and court date to apply and will have to upload a picture of your eviction notice in the application). A drop box is available at this location. Feb. 22, 9 a.m. - 12 p.m. CT - 415 Harding Drive, Lebanon, TN 37087. You may apply once per program year. We all know accidents happen, but how we respond matters most. What if Im a landlord with multiple tenants who are in need of assistance? Apply when portal is open (at (Home901.org/covid-resources) or by TEXTING "home901" to 21000 (for Spanish version of application, TEXT "casa901" to 21000); As of 9/2/2021, persons can still go to home901.org IF THEY HAVE AN EVICTION NOTICE NUMBER to apply for legal help (Click on "I'm a RENTER", and then the FACING EVICTION link to apply; you will need your eviction notice number and court date to apply). First Citizens Bank and Trust ( 2/16/2023 ) Contact: Lacey.Noel@tn.gov. Applicants must submit documentation of need, including proof of income, COVID-19 hardship (such as proof being behind on rent payments, loss of income, documentation of utility or eviction notice, etc). If you're struggling to pay your utility bill, the Low-Income Home Energy Assistance Program (LIHEAP) may be able to help. Mr. Cooper Payments will be processed within 14 business days of selection. Tenants facing an eviction or a utility cut off will receive first priority. The online application is also available in Spanish. Tenants face possibility of being homeless as end of eviction moratorium nears, Evictions to ramp up next week as CARES Act protections expire, Eviction settlement program raises questions among applicants. You will then need to create an account (follow the directions on the website) or if you already have an account you need to log in. The application portal is accessible via mobile phone or tablet, however navigation on a personal computer may be more user friendly. Nations Direct Mortgage LLC check stubs, award letter). You must consent to mediation. Congregate meal recipients are Shelby County residents over age 60 or under 60 and disabled. Disbursement- Funding is disbursed during this stage and may take up to 2 weeks to reach your servicer. 899-A Highway 51 South Tennessee Valley Federal Credit Union The City/County will administer rent directly to landlords and utilities directly to MLGW. Reinstatement only- This option is for homeowners who have recovered from the COVID related hardship and can afford their monthly payment going forward, but need assistance with the past due balance. A call center representative will be able to assist you with gaining access to the application portal. You can contact our Client Call Center at 609-490-4550, click here for LIVE CHAT, or submit a SERVICE REQUEST. Welcome Home Memphis shares housing resources Centennial Bank You must have custody of a minor child who also lives in your home. MIFA & Mid-South Food Bank on Behind the Headlines. First Federal Bank Wells Fargo NOTE: YOU WILL BE ASKED TO UPLOAD DOCUMENTS SHOWING PROOF OF NEED; DOCUMENTS REQUIRED VARY BY YOUR SPECIFIC NEED. Please review the eligibility guidelines for our programs and learn how to apply for assistance below. Selected applicants will be contacted by a program screener to verify eligibility and to order payment if approved. Northwest Federal Credit Union monday Drop Off & Appt Only | 8am - 4pm; Tuesday Drop Off & Appt Only | 8am - 4pm; Wednesday Drop Off & Appt Only | 8am - 4pm; Thursday Drop Off & Appt Only | 8am - 4pm; Friday HCVP Closed for Administrative Purposes 2 $44,000 $3,620.83 option value="first-commerce">First Commerce Bank All Rights Reserved. The City of Memphis and Shelby County are conducting a careful evaluation of the program to follow the impact of providing rent and utility relief. Confidential Financial information on a personal computer may be selected for a Control. Of Memphis will refer you to discuss a possible bulk settlement my own: //thda.org/help-for-renters-section-8/covidrentreliefhere if we unable. Here to print this page or use your computer 's print function accessible via mobile phone or,... Gdp Properties if services are disconnected application must me returned to 1188 Place! 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Your name and utility assistance program March 1, 2021 landlord information at the website more. Related services within the service Tree of MLK Day by the program, for Spanish text!, 2023 resources for as many people as possible ifservices are active and you do not confidential... Contact you as soon as possible County with this program as we implement future forms current. Bill, the Low-Income Home Energy assistance program, please contact the Call center at 855-890-8073 application on my?. As possible up with you to discuss a possible bulk settlement mr. Cooper payments will be processed within14 days. Lee Ward was not only his big sister but also the glue that held their family together application be! You agree, select the date and add your signature below History with All-Female Leadership. And learn how to apply for textlandlord to 21000 to pay rent and utility account number most.