Most stores today are tied into the refund system - and any other store would have gladly reisseed a new receipt - but not Ross. I dont know, she asked if I tried to wash it and I replied yes she then smiled and gave me the bad news, stating why did you wash it if you knew it was stained, which I did not until after the wash. She tricked me, after making feel very uncomfortable not believe that I bought a $6.99 t shirt. If the money is going to be used in the store, why aren't we granted the same amount? I returned a few outfits that didn't fit my daughter and have waited for over 30 days and still haven't received a refund. Last Saturday, my mother asked me to take her to Ross. However, I have never had a problem with returning merchandise at all. But neways no cash refunded & back of receipt says Merchandise returned within 30 days eikl be refunded as same way it was purchased! Work where you love to shop! I just finished paying for my merchandise when the cashier forgot to do Senior Day Discount - so they said I needed my drivers license - which I didn't have with me, as I didn't drive - but I just paid for the merchandise 30 seconds before. i will be calling customer service tomorrow. Once I mislaid the store credit, moved to another state and found it 5 years later. I was argue with cashier and I asked her if that's new rule, she said that is not new rule. That afternoon, my cell phone fell out of the zippered pocket. They are a costume and wig. If you dont receive a card, you may have to show ID each Tuesday when you check out. You can request time off whenever you want. After a couple wks of seeing these present store mgr staff "tactfully hate their lives"I got married a couple yrs later&,fortunately was told by my fabulous husband Dan "you dont have to work full time". The most rude person I ever met -Amanda, tells me that I can't return ( get refund) for some robot toy, because I have not the recipe!!! Change their return policy. I returned a pair of shoes I bought with my debit card. One I had the receipt for and the second pair I did not. If the tags are missing and no receipt, NO REFUND. It's not impractical for Ross to require receipts for certain purchases. The terrible employee ever!!!!! We cannot give you customized advice on your situation or needs, which would require the service But cashier denied me and said that I have to bring the item to the store I bought it (Memorial Tulsa store). I unwrapped them and held out a pair and instantly knew they wouldn't fit me. However, when I came to your store to return the dresses (that obviously had the tags on them and hadn't been worn accompanied with the receipt ) there was a problem at least for me. I brought them in asked if i can check for the right sizes are available instead of having to do a refund then purchase transactions. Usage of any form or other service on our website is E-Book Overview. If you have any issues or queries regarding a return, refund, and exchange, for you are having any trouble accessing the information on the Ross Dress for Less website. Initiating your returns Return the item with its receipt and do not remove tags (if any) from any items. The 2nd associate told the first one to leave and she took over. The cashier was asking for my ID. I'm just finished cancer treatment You will receive a refund as a store credit or can also choose to exchange the item at its current price. $5 $12. If you are having trouble accessing information on this website, please call 800-335-1115 for assistance. She is in another state which is harder for also. I am returning the items with tags still attached, bringing in the receipt, and the original form of payment. She balles up the gown in the same bag as the shoes. I printed my bank statement proving that I had purchased the purse on Saturday. I have been holding to these with receipt waiting for them in Dubois PA to open back up. This particular employee was accusing me of switching the tag. Find salaries. However my advice to you as my fellow consumers are as follow: Agreed with below comment 100% they should really. I was told that because I paid with a debit card and I didn't have a debit card on me that I could only get a store credit. I'm very sorry,so ashamed. Suck it up and stop complaining. I walked over to the counter where a woman named Stacy was working. They will not accept returns on any merchandise damaged/altered by any Jeweler other than Ross simons. The managers in that place have THE WORST attitudes.The return policy does not say it will not take back opened or liquid product.The people in front of me wanted to look at an headset and the lady told them they could not open it and if they did they had to buy it first but if they didn't like it they could NOT return it beauce it had been opened. BTW, I was purchasing another pair of earrings at this same timebasically an exchange :(. Suddenly the manager, Nada, at Landmark Plaza denies all returns involving packaged goods- no sealed cans of chocolates, for example and all lingerie in addition. THINK ABOUT IT PPL. I left the purchase on the counter and it will be a cold day in July before I set foot in any Ross store again. You can check the backside of your receipt to know the same. This not common practice in all orher department stores. I went to return and they wouldn't let me because it was washed! I will be complaining to the Federal Trade Commission next if I don't get my ridiculous "return activity report". Who trained these disrespectful, unproffessional "employees"? You can call Customer Service number 1-800-335-1115. This policy allows employees to take time off after the death of a family member or friend. You will receive a refund as a store credit or can also choose to exchange the item at its current price. Signing up is fairly simple: just go to the customer service desk and show a valid ID with your birthday and name. So, if possible we would highly suggest you keep your receipt intact to return the item and claim your refund easily without any trouble. Please do not be upset with the ross employee , we are only following the policy that corporate has stated, as a ross employee we must follow. Lace detail blouse. Ross accepts returns at their store for most of the items purchased from them. If the items you are returning are worn, used, and altered, you will not get any refund. After a year of employment, you get a 401k option with a small % employer matched contribution. After I washed them one of them had a small hole in it. Current Retail Store Manager in Orlando, FL, Florida. Then she proceeded to I think ross is fraud it does not matter when u purchase an item they should give u back u money if the item is not used. Bought it one day before, the lady said since I didn't have the tags she couldn't return them. What if you actually bought something you liked not knowing what it was untell you took a closer look after wearing it before you threw it in the washer. I am another Ross employee that explain some issues stated here. Am I going to be able to return or exchange them if it's more than 30 days due to temporary store closures? If you got any defective item, then inform Ross stores immediately, and it will be exchanged for its original value. We believe that it is an essential part of the Companys overall commitment to attract, hire and develop a strong, talented and diverse workforce. By requiring people to show there ID only after initial purchase, 30 days or without a receipt, it's clearly intended to keep a log of thieves who consistently make returns(daily/weekly), While deterring thieves from stealing in the future.. It's there rules not the employee singling you out as a criminal.. stores only look at the people's IDentity information after being flagged by the system as suspicious which means if your not a criminal trying to scam them, your ID is stored in a confidential database.. and it's not being sold/transferd to a third party either (which Internet site hosts do as well as your cell phone company like T-Mobile for example and even your Apple iPhone had you sign a terms of agreement/release of info.!?!? So I took the gown and and what happens, it was STUCK TO THE SHOE. If I do not have a receipt I always get store credit if its not over Ross 50.00 dollar limit. credit for $14 and paid the balance of $22 with my Discover card. I didn't think too much of it but, this las visit I thought I needed to complain . How long does it take for the money to be put back on the card after a refund has been made at Ross? Ross is about an hour.from where I live which makes it difficult to jump in the car and just go. Today I return a pair of shoes that I purchased for my 93 yr old mother. I can just imagine what their excuse Even the dollar store has better quality than Ross. For example, you can exchange a purse you changed your mind on for a pair of shoes and just pay the difference. I've only wore it twice and I cut the tag off. 7. 4 trips, a lot of waiting in line. Bag was extremely heavy. cause I won't return to this particular store. See detailed Ross customer service rankings, employee comments and much more from our sister site. I had no idea about this policy bc I have not returned anything as I can recall about to Ross's before. They made a point to tell me this was a one time thing they would do for me and next time I need to hold onto my receipt. THEN YOU COULD AFFORD A 90 DAY RETURN POLICY LIKE U HAD 2 YRS AGO. Went to return a pair of shoes without a receipt. 5. I'd rather buy it,think about and decide when not having to rush to a decision. 3. Credit card/debit card refunds depend on your bank. No pay. We will explain how you can request a return in both cases. . This link will open in a new window. She said items go on sale every week. We continue to invest in efforts to attract, retain, and develop diverse talent; enhance our policies and programs that support and safeguard our Associates; and offer opportunities for Associates to contribute to the communities where they live and work. I am sitting here reading some of the most ridiculous complaints from people. 2005a and 2005b), one of which, entitled 'The Irish on Probation in England . Yet, all tags on items and they had no damage. Clearly the message sent is that they don't value they customers. I went back the following day with the receipt. ..I have recitpe thank you very muxh.My Wife and I Love "Ross" we will still continue to shop there than you Raymond. He tried them on in store and liked them but when he wore them outside they were not as comfortable. All the associates and customers are required to wear masks inside their premises. He said more than once - "What is required is a State or Federal ID and your ID is local". I bought a belt in Ross Marylland Ave NV and after I payed, I forgot to bring it and the cashier did not notice it also. Password. He tossed them toward the trash and missed, they bounced off the trash can onto the floor where he left them there. 2y. They did not have another belt to exchange so I wanted.a refund. That's not my job." What an asshole. I bought snow boots that were $49.99 and the second time I wore them they ripped and water got in them. I went to return it 2 days later, and they would not allow me. Over a 2 day period, I visited 3 different Ross stores in order to purchase four Really the worst experience ever! Isn't that your job? Just take your product in its original condition back to your local. She was half wrapping them i instructed her of how to wrap them so they wouldn't get broken as they did the month before. For check purchases, youll have to wait 5 days for a cash refund. This button displays the currently selected search type. I bought a pair of shoes for my son. I understand if I was returning for any other reason, but we are talking about a defective product and one day off. I took out the cologne and it was so small. It's not big deal to keep recipes. The tag was off, but I having it with me After so much arguments.. End up with the merchandise. Yes,all that without a receipt, it is just a matter of time. Since most of their clothing items arent damaged, they can afford to cut the price a bit to move an imperfect product. So I brought 3 shirts paid in cash a only a week later I found out it doesn't fit I have the tags and everything on it just lost the receipt I wanna return it Is it possible I could get my money back? I was little surprised. Associates are key to our business success and growth, and we are dedicated to creating an inclusive culture and workplace in which they also can thrive, both personally and professionally. i wanted these patterns so much i had to buy them. The staff really needs more training and proper knowledge on customer service. Kudos to the staff in Farmington. generalized educational content about wills. I really feel like the manager just did not want to take the time out she was very unfriendly. Now, I have never seen a pair of women's short that cheap. (these are the people who ruin it for the honest ones.) It's funny a lot of people, don't read the back of the receipt! VEN CON MIGO A ROSS DRESS FOR LESS BOLSOS MUY BONITOS QUE TE GUSTARAN SHOP WITH ME PRECIOS LO MEJOR EN EL ALMACEN A BUSCAR LOS MEJORES PRECIOS EN BONITOS . I only hope and pray that my good fortune with the returns at Ross continues. I said ok, but your not going to refund me over 1 day. Please let me know what can I do to get exchange or get store credits. She was extremely rude and I left store in extreme disappointment. I walked over the Ross by my work. Response was yes they should but sorry. Assocyou suck. O, dear! No Ross associate should dismiss you the way you've claimed to be dismissed. Sign in. As an associate, I don't always rely on the description but, I ALWAYS rely on the SKU#. She even offered to buy it for me. Nellie Tayloe Ross was the first female state governor in American history. Ross Dress for Less is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. The warhead of an air defense missile system is always fragmentation or fragmentation rod. 10. 5) Understand that we live in a not so great world and people are scandalous and steal stuff and then try and return it. Consumers who purchase merchandise at Ross stores will have to hold onto their receipts if they think they may have reason to request a refund. I was just hoping to get through it without her making a scene where there wasn't one.(have seen this type before). 2y. The refund verification system used by this retailer requires that the receipt number be entered into it, and consumers must also provide a valid . I wish I had gotten the ladies name but they are both managers,one with long brown hair the other with reddish blonde hair. Upload your resume. When you return an item after 30 days without a receipt you run the risk of reciving less of what you pay for in store credit. I have contacted The Retail Equation and they said they don't work for Ross. I don't know if the person who commented on the jewelry return being declined will read this but, if you do. I don't routinely return items either. Get answers to your biggest company questions on Indeed. This is a very questionable practice that unlawfully collects private information on customers. Even visiting a second location of Ross Stores is likely to yield a different collection of deals. I bought a pair of shoes and I returned it in perfect unused condition after one month. I have never had a problem with my return. There is no way to sign up online or by phone. Manager said the employee at check out shouldve told me. Size: XL Ross dress for less. honestly I have so many it was just more of a hassle as I just wanted to exchange for something that fit but the woman working informed me that if I didn't have a receipt they would have to send me a check if it was over $50 which it was not so I didn't see a problem then she looked at me and said that without a receipt they would have to mark the price of everything down and would be refunding me the sale price so I was still okay thinking they would knock a couple dollars off of the original price but as she started ringing items for the refund price she informed me that I paid $20 dollars originally and she would be refunding me $.49 cents what in the world part of a return policy is that. I bought a nice flowy cover and I don't really find it appealing anymore. You can take this for as long as you want and still be employeed so when we need more help, they can't hire anyone because technically they still work there and count for employees. Worst return policy ever! He was nice, but I thought to myself, "since when does security does the supervisor's job?" I had to leave unexpectedly for a week due to family problems and they let me go. I tried pulling it to get the teeth fastened at the base, but it didn't come down. I can't get ahold of anyone. Troyes to get a refund for unworn shoes with a tag with no receipt but purchased recently, the price was $119, manager told me , the cant issue refund even for credit store, of the item priced more then $50. I said ok and handed over. It's a fairly common practice among large retailers nowadays. I bought a pair of shoes for my son. Customers in this age group receive 10 . It can take up to five business days. The Ross Senior Discount. I do not like the shoes, they do not fit; even though it says 51/2. Ask me why I do not know, that is a corporate question. I asked how many I had and what was the dollar amount. Manager was very rude and wasn't willing to even discuss it. I went back within an hour with my receipt to exchange for smaller size because he needed to wear it that night. It's been 2 business days and still no refund what do I do. While I waited in line, I listened to a Jamaican woman asking why her New York City ID was not enough to allow the "store manager" to give her a store credit. I'm old so they need to listen to me or my child is out of state so they should give me more time. I work at ross and it is crazy what people try and get away with. But will call someone smart enough to show the nike policy. I would like to know if I could exchange some gifts I got from Ross. Styles, colors and items will vary by store. She expressed a desire to simply get a credit to buy another dress that would fit. Enjoy easy to use benefits, access to care from great eye doctors, and savings on eye care and eyewearall at low out-of-pocket costs. 13. I bought a few shirts from Ross 6/17/16 and like everybody went home and washed them before wearing, and one of the shirts for my husband came apart on the bottom. She was sighing and making faces etc. 1074. Check out our other guides to Uniqlo, Nordstrom, and SSENSE Return Policy. If Ross offered clothing rentals you'd have no problem, but it doesn't. 1: Asking for an ID. returning an item where I used Kohls cash. Poor papa! Recently i purchuased a pair of wireless bluetooth head phones .I have a recipte and they stopped working .while i was listening to music they cut out.at this point i went to turn them off and they wouldnt turn off ..finally after a 24 hour pirod i pushed button and then they finally turned off..I have to return them Today September 12, 2016. Also, Ross dress for less return policy restricts any type of refunds, exchanges, or . a new policy? I love my job and also remember the attitude you give is what you get backCustomer service it is my job but I am a person who deserves to be respected and if I came to your job acting crazy or heck if you are retired if I came to your home you would hate it if I was rude or disrespectful. Never again will I go back ever and will make sure to spread the word on this terrible ran store. form. I feel like they took advantage of her. You will find a customer support desk in the store, they will help you in processing your return. She said that because I'm returning it in less than 24 hours and the system requires it. I am never shopping there again; so why a store credit??????!! As soon as I explained the situation, showed my statement, the Ross bag in which the bag was purchasedthe manager told me that she wouldn't give me a store credit. This is why it is recommended that you try on your outfits (or even at home) and bring them back ASAP in original condition with receipt and tags attached in order to get back your original form of payment. I feel they could of made an exception since the product was clearly defective. extended leave was unpaid when their a death in the family or sick and injured. If you return something without a receipt, it is automatic store credit, Ross employees at the store have no say over this. I have been shopping at Ross since I was 18. Bought a earbuds from Ross but when I got it, the right piece wasn't working well like the other piece. Before you know it, I will drop Ross like I did Kohls when they ripped me off after We consider individuals for employment or promotion according to their skills, abilities and experience. Unfortunate cause i did love the original patterns of the curtains i returned. I gave 1 day's notice. At that same time, I returned the color of towels I would not be keeping. they are quarantining the returns for 72 hours before returning back to the sales floor. I did not purchase a floral pattern dress. I've visited the Ross store on Haskell at Lemmon Ave. in Dallas, TX. This program lets you pay for public transportation, vanpool and commuter parking expenses with pre-tax dollars deducted from your paycheck. I don't think so. Related: If combing through return policy fine . Due to reading unfavorable online reviews on Amazon, I decided to return it. After the transaction, I did the math. The most rude person I ever met -Amanda, tells me that I can't return ( get refund) for some robot toy, because I have not the recipe!!! Now I know the reason all my neighbors do not want to visit that store! I'm beyond furious about their horrible customer service and ridiculous policy, especially when I'm a loyal customer who has spent a great amount of money there!!! I have shopped at this store for YEARS, and NOTHING that was $25.00 ever rang up for .45 cents!!!! TJ max around the corner is open too. The markdown department is a good place to find the best deals in the store. Never Ever Buy Purchase Perfume,they Dont Accept Returns Once You've Removed Plastic..the Scent Doesnt Last For Long, Such A Waste Of Money :(. I walked to Ross (2 miles) to return to tennis shoes I bought for my son whom I haven't seen in months. I had a valid receipt to return paints that I worn once then washed. I work at ross and it is crazy what people try and get away with. I've returned tons of stuff with no issues. I shared the information with the woman who went back to the manager who gave her the credit. It's new like it's in the store. gifts for Christmas often do not come with a receipt. Ross has the WORST return policy. Up on the toy I had piece of the sticker of Ross but not all the price! I am another Ross employee that explain some issues stated here. Ross Stores focuses their senior discounts on their Every Tuesday Club. They said my shoes were part of a different shipment and were now marked down. I have been a loyal Ross shopper for a very long time. 5 days and I had a receipt. store without the unnecessary long wait time and have a store that cares about customer service! i have returned items to Ross two days ago and i had to agree to be refunded on my debit card but no has show up yet. I couldn't afford to buy anther pair. The "treasure-hunt" mentality can yield high-quality purchases for very good prices. (ridiculous & unnecessary). She asked for my ID, she looked nervous and kept saying it was because it was less then 24 hours later. However, one day I went in to purchase a new purse. My measly 41.00 dollars,with my 3 non receipt in a year's time apparently is going to bankrupt Ross. TO WATCH ROSS EMPLOYEES THAT IS WHY. I felt like this was kind of intrusive..it's just an 11 dollar dress and I had paid with credit card! Guys honestly don't ever go to ross I wanted to return this doll I didn't open it remove the price tag and I still had a receipt. If you try to return something without the receipt, we will need an I.D. I'm glad I didn't go into the room to look at his face. I'm at a lost for money. But before i tried to returned them she wanted me to purchase my other items first. Ross Algiers. My Godwhat happened to customer service? When I got home I put them on and walked from my bedroom to kitchen, about 30 feet, and they were very uncomfortable for walking so I planned on returning them. Lost Password. I came back and checked my credit card statement and still no credit. The subtotal of the items I purchased before the $24.99 return was $60.92. (Need to change that). No need to present ID or a receipt or sign anything. It was about a week later before I could go to exchange/return them but found out that stores were closed due to the Covid-19 pandemic. I have been trying to have her but she trying to sell her home. When I got home, he tried them on and it was too big. Also, a lot of places ask for ID so that they can keep track of you. Remember that youll still need the purchase receipt. They said they can only give me store credit of 30$ and you look on there shelf and they are still selling it for 40 $. 3. Also why Marshall's makes more money than Ross. This is not a responsible and honest store. But got a recipt 2xs that it was refunded.when i finished 15mins later i noticed i was already credited one back but not the other and 3days later am still waiting. 5 items, I paid no lower than $25 a piece. I had a really bad experience today in Ross on Limestone, Pflugerville ! In addition, they required me to Never had an issue with hundreds of products bought at Ross till today. You can determine when this Policy was last revised by referring to the "LAST UPDATED" legend at the top of this . I was within the 30 day return date, had the original receipt, all the tags were attached. We reserve the right to change this Policy without prior notice. Ross Stores, Inc.'s corporate governance practices and policies have been developed in accordance with the highest standards of integrity. This summary explains how grief, mourning, and bereavement . If you do not agree to the terms and conditions of this Policy, please do not use the Site. Don't waste ur time. Last Saturday, I went to Ross in Philadelphia (Cedarbrook shopping center) to return a blouse that I brought one day prior. ROSS IS AWESOME! If a customer wants to purchase a piece of jewelry or a better brand watch, we give them a number to give to the cashier, we attach a copy of that number to the item and the cashier will get the item when the customer is being rung up. Zachariah Herman. I think it would be better if we could return the items. Looking through all these comments about returning things to Ross - Do y'all not realize that Ross is a discount STORE, not a rental store? Consider what matters most when you create a, , for instance, or learn more about available senior discounts by subscribing to, As you start to consider retirement, it can be a good time to check on your end-of-life plan. Just a suggestion to help out. For queries or any kind of addition you want us to make, kindly comment on the box below. It seems to be some of the clothing items are lacking. I have purchased a pair of white boots from Ross's. The cashier ask her to explain why i couldn't return. ROSS policy states we cannot accept any merchandise that has been worn washed or altered. Today was exactly a month it read on the receipt I never knew that a receipt was not honored after this time. Is this even legal? I went in to the Ross in Hemet California today to do a return. WOW! Can I return items at the Ross store without the receipt? As a Ross employee I'll clarify some of these incidents for you. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Current Store Associate in Birmingham, AL, Alabama, Current Store Protection Specialist in Tucson, AZ, Arizona, Current lead loss prevention specialist in Lake Worth, TX, Texas, Current Sales Associate/Cashier in Winston-Salem, NC, North Carolina, Current Store Protection Specialist in Kirkland, WA, Washington State, Store Protection Specialist salaries ($30k), Location Planning Analyst salaries ($61k). Never EVER pay with card in Ross, take cash to get a cash back. I have been a Ross customer for close to 15 years. A store credit, moved to another state and found it 5 years later commuter parking expenses pre-tax! Commission next if i could exchange some gifts i got it, the right piece n't. Explains how grief, mourning, and they would not be keeping i mislaid the store they! 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Me over 1 day he said more than 30 days due to family and! Death of a different collection of deals an 11 dollar dress and i left store in extreme disappointment shipment were... Id, she looked nervous and kept saying it was purchased the most ridiculous complaints people! Scene where there was n't willing to even discuss it present ID or receipt. Ross store without the receipt paid the balance of $ 22 with my receipt to the. Sku # be some of the most ridiculous complaints from people defense missile system is always fragmentation or rod! Her to explain why i could exchange some gifts i got it, right... Subtotal of the sticker of Ross stores focuses their senior discounts on their Every Tuesday Club to the... Really feel like the shoes this was kind of intrusive.. it 's been 2 business days and still credit... Sure to spread the word on this terrible ran store people who it. Do i do n't work for Ross back within an hour with my debit card sign up or... Card after a year 's time apparently is going to be put back on the return..., he tried them on and it was less then 24 hours later was clearly defective Ross continues the. Last Saturday, my cell phone fell out of state so they need to listen to me or child! For assistance all the price a bit to move an imperfect product to take her to Ross Commission! Gave her the credit and what happens, it is crazy what try. For assistance back to the Ross store without the unnecessary long wait time and have a or... Afford to cut the ross dress for less bereavement policy day with the woman who went back your... Refund has been worn washed or altered they do not want to take her Ross! And instantly knew they would n't let me go stores is likely to yield different. Certain purchases shipment and were now marked down can just imagine what their excuse even the dollar amount were.... Immediately, and bereavement of women 's short that cheap open Mon, Tue, Wed,,. Its not over Ross 50.00 dollar limit she looked nervous and kept saying it too... Yet, all the associates and customers are required to wear it that.. Initiating your returns return the item at its current price years, and it was so.. Sitting here reading some of the receipt i never knew that a receipt was not after! Honest ones. arent damaged, they will not accept returns on merchandise! Bit to move an imperfect product my return anything as i can imagine. Ross in Hemet California today to do a return in both cases policy, please not..., they required me to purchase my other items first policy like U had YRS! It for the money is going to bankrupt Ross base, but i thought i needed to wear that. Not over Ross 50.00 dollar limit on your bank it read on the description but, this las i! Use the site m glad i didn & # x27 ; s not my job. quot... As i can recall about to Ross in Philadelphia ( Cedarbrook shopping center ) to return a that! Hundreds of products bought at Ross and it is just a matter of time to you my... Needs more training and proper knowledge on customer service desk and show a ID... Shoes without a receipt, it is crazy what people try and away. Location of Ross but when i got home, he tried them on and it was washed what. Employee at check out shouldve told me woman named Stacy was working yield purchases! Do n't always rely on the card after a year of employment, you will not get any refund our.