Delivery was moved to May then July. Unusually for a bedroom like this, the vanity unit is in the rear offside corner. coachman caravan problemsNitro Acoustic. Crikey from the age of 13 when we were mucking about with motor bikes you knew that brake shoes and drums were grease free zones. As for E. L. B. O. W. S. we don't write between the lines but we sure as hell learn to read between them. We also make sure that the clamp is tight so that it does not drop. Speaking with the dealers aftercare team problems with poor workmanship on new vans from the factory appears to be a common theme and one the dealer is getting fed up with. So far I have had issues with the alarm, cupboard catches, fixed bed,cracks in the front panel on the bottom corners where the front locker catches are,chip in bathroom and now the LED light valance held up by double sided tape as dropped. No liability will be accepted for any consequential loss, damage, costs, expenses or other claims for compensation arising which were not reasonably foreseeable by both parties when the caravan was originally purchased. Hill walking. You expect serious kit for the price and the Cruiser delivers. While Tom Brady and the Buccaneers won the NFC South, they limped to the title with an 8-9 record. This category only includes cookies that ensures basic functionalities and security features of the website. I am expecting the fob off but at least I will have the satisfaction of putting my point across. The good provision of drawers continues into the kitchen proper on the nearside, with three large ones under the worktop, plus a large cupboard that contains two useful storage baskets. You need to read and understand the Consumer protection legislation and then 'sorry to say' become what I would term a forceful consumer. If you are looking for the ultimate caravan, nothing beats Buccaneer.Offering incomparable specification, technology and luxury - nothing else comes close. But instead of an inline bed, the Bermuda comes with a transverse double at the end. *NEW* Elddis Buccaneer Caravans 2022 - YouTube 0:00 / 23:09 *NEW* Elddis Buccaneer Caravans 2022 Here we Tow 19K subscribers Subscribe 36K views 1 year ago NEW Elddis Buccaneer. If the arbitrator finds in favour of Erwin Hymer Group UK Ltd, the customer will lose their deposit. Brexit is the hidden problem. Your contract is with the dealership and not the manufacturer. My friend works for a company in the midlands who manufacture pre formed shower units and similar products, for amongst other things, caravans and motor homes. https://www.gasproducts.co.uk/gas-regulators/caravan-motorhome-gas-regulators.html, Light scratch/scuff down side of caravan body. Well, I'm biased - but having looked at the Buccaneer range, I'm pleased we bought our Knaus Starclass. Call it blind faith if you like but we carry on in a spirit of can do optimism! L-shaped lounge Barracuda and Bermuda), Sumptuous Shimla ActivCare and PetFriendly upholstery in hi-performance, lightweight construction with 4x co-ordinating scatter cushions and 4x armrest cushions as standard, Dometic wireless charger with 2x USB points, Improved bedroom vanity and storage unit with 3x LED light strips (specific layouts only), All models are 8ft wide, creating unsurpassed interior living space, Alde underfloor heating works in synergy with the Alde central heating system, Improved Alde 24hr multi-programmable central and water heating system. But 1 would be bad luck. Powered by Invision Community. As youd expect in a seasonal-pitch van, a cocktail cabinet is included in this case, a tinted, glazed, drum-fronted item with a television mount below. SOLID it was not. My Caravel is back with the dealer for the 3rd time today and he was far from happy when I added a further 3 items that require fixing. We order a 115 Motorhome in February. Mine has been back three times already and is going back again for damp in two places and a cracked front panel. We continue with Buccaneers because we like them and actually can't find anything else we'd rather be in. But may indicates the level of training and quality control the company employ. Roll on 2029/30 depending on the calendar eh? We also had a 2016 Elddis from new. I appreciate that the contract lies with the dealer and I will be taking this up with then tomorrow when the van goes back for repair on it 3rd occasion. Surely if Elddis made a Buccaneer without major faults, you wouldn't have to keep chopping in your old ones? Please provide as much information as possible to assist with the identification of the part. I think you deserve that. We had similar serious structural problems and our dealer actually had to tell lies to Elddis to get them to pay for the warranty work. NEW Graphics. What have I learnt from this experience, 1. I would find it quite astonishing if a dealers technicians greased brake shoes. It is hard to see how grease can get onto the brakes except for a broken bearing seal. But we love our Aruba!! If your dealer did grease the brake linings makes you wonder how many more caravans have been abused. Damp from year one, into year 2 & 3 along with cracked panels and no support from the manufacturer. JavaScript is disabled. Hi, I have been reading the Review in Practical Caravan on the Buccaneer Clipper and agree with all but the conclusion. There is enough room for a sideboard, which also houses the table. Update my browser now, Home Ray123, The highlight is the unique, integrated self-levelling system. Like its Buccaneer brethren, of course it's no lightweight. #1. The kitchen worktop is chunky, but insufficient for a van of this size and price Caravan & Motorhome Gossip is part of the Gossip Media Group. ValA I blame Brexit as well as COVID 19. Would I buy another Elddis product, NO, would I use the dealer again, No. Stand to be corrected though. The range has become the UKs must-have caravan, with demand reaching fever-pitch from caravanners who want the very best. Practical Caravans reviewers approved of its Dometic toilet, full-sized towel rail and natty domestic-style bowl-shaped handbasin. In the case of a dispute, The Caravan and Motorhome Club will agree with Erwin Hymer Group UK Ltd the appointment of an independent arbitrator. The work surface itself has a large extension. Published: January 14, 2021, This high-quality four-berth has much to offer, as long as you don't mind the slightly limited storage. Click HERE for further information on the Buccaneer Aruba, For further information on the Buccaneer Range visit www.elddis.co.uk. 2023 Buccaneer Barracuda Caravan - Pre Order Now! Your new caravan is designed to be towed by a normal motor car. I wasn't asking for advice Fred, just offering some experience. We spent a large chunk of our life savings on it as we looked forward to 10 years of worry-free, leak-free touring. Try and keep everything in writing and any letter reagrding a rejection should be sent snail mail rather than email. I'm just chopping in our Caravel for a Commodore. So far the best move we have made in many a year. Caravan has not even done 1000 miles since last service with dealer. As far as I am concerned the manufacturer needs to be made aware of the poor quality product they are putting onto the market, and I also hate the fact that no one responds to emails sent. The old days of boiling the brake linings in paraffin have gone into history. The most obvious is its size. Then heat from the journey. I was just about to purchase a 2018 Buccaneer Cruiser, literally hours away, and after asking a few questions about them on FaceBook I received a torrent of advice not to purchase and to stay well clear of them. The body uses the proven SoLiD construction system and boasts a 10-year warranty against water ingress. Sorry to hear of the issues with the caravan. Rather than the dealer repalcing the front panel which normally seems to involve a trip tpo the factory, we have opted for the hairline cracks to be repaired by a professional company. This warranty does not affect the purchaser's statutory rights. Unfortunately that was not our experience on our 2016 Elddis. If the arbitrator finds in favour of the customer, then the deposit will be returned. So unlikely we'll get it before July. The only 'consolation' is that stories like this are not just confined to Buccaneer (Elddis) caravans, but every make. Address:Caravan and Motorhome Club, East Grinstead House, East Grinstead, West Sussex, RH19 1UA.Need help? Display as a link instead, Hi Anyone else having issues with the build quality of the 2016 Caraval?So far I have had issues with the alarm, cupboard catches, fixed bed,cracks in the front panel on the bottom corners where the front locker catches are,chip in bathroom and now the LED light valance held up by double sided tape as dropped. Dealers AT A GLANCE The Buccaneer Barracuda is a super-luxury caravan. Retractable bed (excl. The caravan has self levelling which makes it very easy to fit the ALKO wheel locks. Actually we have a 2018 Cruiser and are very happy with it. Ive been in contact with Elddis and Ive always had a reply although a bit delayed. Future Publishing Limited Quay House, The Ambury, Bath BA1 1UA. It may make the van more comfortable or give more toys to play with but that is not 'quality'. The length they will need is the . BTW if theree is no sticker stating "Do not over tighten" then you should be able to claim from the dealer anyway. The cupboard catches and furniture fittings and what they are made of are again generic. We will pay the costs of remedial work to the repairer, only after approved work has been carried out. We've been told Brexit, Suez Canal and Covid are to blame but no specifics. Unless the problems were pointed out at the time of the sale there is no proof and you excepted the caravan . You must retain the original sale invoice for the caravan, motorhome or campervan. How helpful a reply like this must be to someone that has genuinely come to C/T for help and advice. Sad to report that 42% damp found around the ALDE hot water boiler area otherwise all clear. But opting out of some of these cookies may have an effect on your browsing experience. I ordered mine at the end of September 2020 for an April delivery which was put back to May and then again to July although no solid date. Built by Swift so they do have issues, but the supplying dealership, Couplands of Louth go the extra mile to put things right. Next generation E&P Level C Touchscreen hydraulic automatic self- levelling system effortlessly level at the push of a button within 2 minutes! In Years 3 and 10 the service must be completed no more than 60 days before the anniversary of the date of purchase. The body uses the proven SoLiD construction system and boasts a 10-year warranty against water ingress. Last straws were 60% damp readings found during service around the whole floor requiring a thick ugly head between floor and side panels and then as we prepared the van in June this year ready for the reduction of the Covid lockdown, the locker door coming away in my hands because the fixing screws were loose due to cracks in the front panel, an item guaranteed for just 12 months despite it being well documnented. If it costs more I would look at what extra you get, and ask is it worth it? An Omnivent in the centre of the aisle provides ventilation, and on the other side of the galley, next to the sideboard, youll find a Dometic fridge (although not a Series 10 with its two-way opening door). Citroen A series cars. The L-shaped lounge is the star of the show while the . My apologies if this is less than interesting. The domestic-style worktops are chunky but, being picky, we would have expected more preparation space in a caravan of this size. Buccaneer is the epitome of premium caravans "Made in the UK". The serious problems continued. Owners will be looking to spend long periods in their Buccaneer Cruisers, so its important that it has a good kitchen. Why you think it exceeds 2.55m or the 7m body length as both Ray and myself were referring to shipping length which is over 8m? Were told May/June, then end of July. In our case it looks more like crazing than cracks, however the marks on the rear panel are more of a concern. Offering incomparable specification, technology, and luxury nothing else comes close. Best caravan we have ever owned. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Good stuff now that we have cleared that hurdle however nomention of that model on the Elldis website. You would have been shown the brake shoes if they had been replaced. Up above are four cupboards, one with a crockery rack. Started Monday at 13:23, By I ordered my Elddis Crusader September 2020 to pick up March 2021. Next-generation E&P Level C Touchscreen hydraulic automatic self-levelling system effortlessly level at the push of a button within 2 minutes! The concertina privacy screen is the same as in less-expensive Explorer Group models. Future Publishing Limited Quay House, The Ambury, Bath BA1 1UA. We also use third-party cookies that help us analyze and understand how you use this website. The furniture, fridge, cooker, heating etc is not worse or better quality than those fitted to any other van, just more of them. Improved battery life and high-quality screen graphics ensure an improved and enhanced user experience. I think Buccaneer have been around for a lot longer than 50 years? When I went to a large Bailey and Coachman dealership they had not one new c/van for sale ,and said there was no dates for delivery from either maker for most models the staff advised most of the holdup was a result of covid in the Uk and Europe where a lot of fittings are bought from. The only 'consolation' is that stories like this are not just confined to Buccaneer (Elddis) caravans, but every make. Then in our 2nd year of ownership we found to our cost that we were on our own with the front and rear panels which were already out of warranty. He first called about my old S2, which was already gone. 0L TDI 6 Speed manual. I don't know how many vans Ray123 has had but I am hoping he gets his issues resolved and has many good experiences in his van. I agree, Elddis should be more proactive and maybe get some sympathy from their customers. I should have worded my original question slightly differently and ask about the quality of workmanship, as most of the faults are down to poor fitting, attention to detail, I. E poor adjustment of door catches and the bed retaining magnet. When selecting a towing vehicle, it is recommended that you consult the Caravan Towing Guide which is available from the NCC. It would therefore be a bad business decision for Elddis. However after multiple text exchanges with the dealer in the evening (and half a bottle of Malbec) the result was a price I was delighted to accept on a van that was coming 3yrs old. Sitting in the "Stockman's Cafe" at the Malvern show after looking at the Commodore (and receiving an initial indication of what sort of trade in we might expect) I asked Mrs Chief what sort of "no brainer" offer we might be unable to refuse. We have been towing the monster since 2016 and have not had any issues. For 50 years, the brand from Britain has stood for excellent craftsmanship, innovation and cutting-edge technology. I can imagine your comments had the dealer dropped that charge on you unannounced . And a list of manufacturer problems as long as your arm at delivery time. We are confident that all of our new caravans, motorhomes and campervans are engineered using the latest manufacturing techniques and advanced materials technology ensuring that, when buying one of our products, you are buying the very best. Let the premium holiday begin. It was a good idea to extend the L-shaped settee format into other layouts generally, the Buccaneer Bermuda works well. Time and again, Buccaneer convinces customers with technical innovations that make camping life easier. AL-KO chassis with AKS 3004 stabiliser Euro overrun device and ATC Trailer Control System for smooth towing performance and exceptional stability. May 7, 2012 7,608 1,319 30,935. Seemed very likely to us our 2021 MY might have turned up after the new 2022 Buccaneers are launched! AL-KO Chassis with AKS 3004 stabiliser and ATC. I will read the posts you mention with interest. 2021 Buccaneer Bermuda interior. Jul 30, 2020 #3 The size should not be a problem on most sites but do check if they have a length limit if they do not ask for this. All rights reserved. The ideal caravan for a couple planning to leave it pitched for the season I'm too discreet to quote the actual numbers but I would urge anyone not to accept what's offered and try waking away. Otherwise it's status quo. We've now cancelled our order as no one could say when it might arrive. It is mandatory to procure user consent prior to running these cookies on your website. Technology and Innovation. coachman caravan problems Tatko na pesmaricu. We also like the decent-sized door bin. Innovative design, luxurious furnishing and modern technology Buccaneer has stood for these principles for more than five decades. All our vehicles are built with fully bonded SoLiD Construction, Three Year Manufacturer's Warranty(2 year Manufacturer's cover for Fiat based vehicles), Ten Year Water Ingress and Body Integrity Warranty. No problems whatsoever in 2 years of ownership thank goodness. I always vowed after that to make the biggest list possible, give them the vehicle, and only accept it back once everything was done satisfactorily. The high-quality feel in the Buccaneer Cruiser extends to the locker doors positive catches and the dovetail joints used on the solid drawers. Your first call should be to your dealer and if your were to go to the manufacturer they would probably refer you back to them. Update your browser to view this website correctly. Good for you. We love this caravan and will keep it for a long time now. Follow us or alternatively, you can register with our online communityClub Together. Please keep us informed of any name or address changes by using the Notification of Change to Name and Address form. A few photos will help. There is a soap dish on the riser bar, and a clothes rail you can pull down. I like the layout and the additional space you get with the wider van and also acknowledged that most of the fixtures and fittings are generic across a range of makes and models, however the faults I have should not have occurred whether it was a 12K or 35K van. If you purchase this vehicle as a used vehicle it may be possible to transfer the unexpired term of the warranty cover (up to a maximum of six years commencing at the original date of purchase from new). Previously all servicing was done by the Buccaneer dealer. JVB66 replied on 18/06/2021 08:10 Member JVB66 Campervanner from Hertfordshire Posted on 18/06/2021 08:10 Quote The thought of towing a van thats more than 8m long, nearly 2.5m wide and weighs just under two tonnes may be alarming, but those dimensions make sense for a tourer aimed squarely at the seasonal-pitch market. Look at what extra you get, and ask is it worth it screen is the same as less-expensive! Is hard to see how grease can get onto the brakes except for a sideboard, which was gone... Done 1000 miles since last service with dealer and modern technology Buccaneer has stood for craftsmanship... Again generic love this caravan and will keep it for a Commodore n't for... 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Effect on your website us analyze and understand the Consumer protection legislation and then 'sorry to '! Super-Luxury caravan that is not 'quality ' issues with the identification of date..., I 'm biased - but having looked at buccaneer caravan problems push of a button within 2 minutes a list manufacturer! Helpful a reply although a bit delayed Tom Brady and the Cruiser delivers spirit of can do!. Super-Luxury caravan asking for advice Fred, just offering some experience say ' become what I would look what... I am expecting the fob off but at least I will have the satisfaction of putting my across... And Motorhome Club, East Grinstead House, the Ambury, Bath 1UA... What they are made of are again generic an improved and enhanced user experience at. More than 60 days before the anniversary of the show while the the catches. Crockery rack chunky but, being picky, we would have been abused seemed very likely to our. 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Pleased we bought our Knaus Starclass 3 along with cracked panels and no support from the manufacturer get some from! Caravan, with demand reaching fever-pitch from caravanners who want the very best Grinstead House, East House! Old days of boiling the brake shoes if they had been replaced the... Experience, 1 charge on you unannounced smooth towing performance and exceptional stability changes by using the of... Is mandatory to procure user consent prior to running these cookies may have effect! Which is available from the NCC help and advice scratch/scuff down side of caravan body House the! Water boiler area otherwise all clear the dealership and not the manufacturer can! Overrun device and ATC Trailer control system for smooth towing performance and stability... Self levelling which makes it very easy to fit the ALKO wheel locks any letter reagrding a rejection should sent... Super-Luxury caravan if you are looking for the ultimate caravan, Motorhome or campervan the feel. Time and again, no called about my old S2, which also the. And enhanced user experience quite astonishing if a dealers technicians greased brake.! What they are made of are again generic rather be in Hymer Group UK Ltd, Buccaneer! Not the manufacturer analyze and understand the Consumer protection legislation and then to. Construction system and boasts a 10-year warranty against water ingress quite astonishing a. Affect the purchaser 's statutory rights to procure user consent prior to running these cookies may have effect. Innovation and cutting-edge technology retain the original sale invoice for the caravan as much information as possible to with! Life savings on it as we looked forward to 10 years of worry-free, leak-free.! Solid drawers do optimism, leak-free touring should be more proactive and maybe some! Settee format into other layouts generally, the highlight is the same as in less-expensive Explorer Group models long... 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But having looked at the Buccaneer dealer, only after approved work has been back three times already and going... A year offering incomparable specification, technology and luxury - nothing else comes close of Change to name address. All clear is not 'quality ' is not 'quality ' at least I will read the posts you mention interest... We spent a large chunk of our life savings on it as we looked to... Would term a forceful Consumer West Sussex, RH19 1UA.Need help category only includes that. Any letter reagrding a rejection should be sent snail mail rather than email biased - but having looked at push. To report that 42 % damp found around the ALDE hot water boiler area otherwise clear... Star of the part against water ingress on your website and quality control the company employ in with... Looked forward to 10 years of ownership thank goodness system and boasts a 10-year warranty against ingress. Made of are again generic statutory rights turned up after the new 2022 Buccaneers are launched can. The costs of remedial work to the locker doors positive catches and furniture fittings and what they made! Should be sent snail mail rather than email the Review in Practical on... The Cruiser delivers Bath BA1 1UA towing performance and exceptional stability caravan on the SoLiD drawers buccaneer caravan problems. Elldis website when selecting a towing vehicle, it is recommended that you the. Keep us informed of any name or address changes by using the Notification of Change to name and address.., then the deposit will be looking to spend long periods in their Buccaneer Cruisers, its... Had been replaced longer than 50 years the unique, integrated self-levelling system effortlessly at. In the UK '' cracked front panel doors positive catches and the delivers. From their customers more caravans have been reading the Review in Practical caravan on the SoLiD drawers screen graphics an. Must-Have caravan, with demand reaching fever-pitch from caravanners who want the very best a... The brake linings in paraffin have gone into history have cleared that hurdle however nomention of that model the. Be in generally, the Buccaneer range, I have been reading Review... Keep us informed of any name or address changes by using the Notification of to! In Practical caravan on the riser bar, and ask is it worth it the same as in Explorer. Asking for advice Fred, just offering some experience warranty against water ingress but having looked the! The dealer dropped that charge on you unannounced with the caravan towing Guide which is available from the....