9.13 To prevent fraud and protect us, we reserve the right to carry out checks and/or request that additional information be provided in order to verify purchases. 10.10 Neither we nor the seller shall be responsible for any Resale Tickets which are lost, stolen, damaged or destroyed following receipt or collection by you and you acknowledge that lost, stolen, damaged or destroyed Resale Tickets cannot be replaced. Also in some cases, per ticket exchange fee would be applied and shown at time of submitting the tickets for sale/exchange. In such circumstances, if you (seller) have already received payment for the relevant Resale Tickets, you will not be able to obtain a refund in respect of such tickets under our. 14.4 We are not responsible for any internet connection errors experienced while using the TM Services. For the 2022-2023 Lakers season at Crypto.com Arena, Ticketmaster will be the only authorized seller of Lakers Tickets online . Ticketmaster always ask you to validate and confirm the tickets details as booking date and personal details before final checkout as they dont provide the options to reschedule or make changes into tickets once they are booked. Tap Sell on the ticket group and set the number of tickets that you want to sell and how they're split. You can consult all applicable terms and conditions here. Listing Your Tickets 19. Neither shall we be liable for any loss or damage sustained to your property or belongings or those of any guests under your booking attending an event. Login to your Ticketmaster Account. If you bought tickets by phone, create a My Ticketmaster account now! Typically, the transfer of tickets and payment processing can take anywhere from a few hours to several days. Once this happens, you are backed by our 100% Buyer Guarantee and the seller is guaranteed payment in exchange for fulfilling your order. A per ticket exchange fee may apply. In particular, the following are unable to be listed for sale on the Ticket Exchange: (a) Primary Tickets being fulfilled by way of Collection from Box Office; (b) Primary Tickets purchased from Ticketmaster distribution points other than ticketmaster.co.uk (e.g. We'll automatically reissue most tickets to the buyer. 10.11 In the unlikely event that you are denied entry to the relevant event through no fault of your own and you have complied with the terms of this Ticket Exchange Policy (including any terms and conditions applicable to the Primary Ticket pursuant to clause 9.16) and/or any other applicable laws and regulations, you should obtain written confirmation from the venue that the ticket was voided and entry refused and then contact us using our Ticket Exchange Help Portal. Sellers do not allow cancellations and are not obligated to offer any refunds, discounts, or exchanges, so we are unable to extend those to our customers. If your tickets were bought as part of a vacation package, you must cancel the entire package at least 46 days before your scheduled visit to receive a full refund (minus any non-refundable amounts). I don't think it's ask him too much Read full review of Ticketmaster Helpful? 4.5 We reserve the right to delist any Resale Tickets if: (a) you fail to comply with any listing conditions under clause 4.3; (b) you are a business seller and fail to declare yourself as such and/or fail to comply with applicable law or regulation in relation to trading as a business; (c) of the circumstances at clause 2.7(a)-(e) apply; and/or. 8.2 If we carry out any de-listing or cancel orders pursuant to clause 8.1, then we also reserve the right, in our discretion to terminate your Ticketmaster account and/or cancel any sale or purchase orders and/or prohibit you from listing Resale Tickets or making future orders and/or prohibit you from using the TM Services in future. (c) You must ensure that you make the tickets available for collection by the relevant carrier (if applicable) at the specified time and date. Can I exchange my tickets to another performance? Youll have to refer to your specific booking to understand what aspects of your trip are non-refundable or subject to fees. Yes, it is possible to exchange Ticketmaster tickets for a different date for same event if event is scheduled for multiple dates. Changing your theme park reservation dates is a fairly simple process. If you cant use your unnamed/undated tickets, youre better off keeping them or gifting them to someone else. Additionally, all Resale Tickets listed on the Ticket Exchange are "verified", which means that any Resale Tickets were first purchased from us as Primary Tickets, so we can verify that all the information within the ticket description is present and correct. If you are no longer interested in attending the event or using the tickets you originally purchased, we welcome you to list your unwanted tickets for sale on our website. 16.7 Any notice provided under this Ticket Exchange Policy shall be delivered upon receipt and shall be deemed to have been received at the time of delivery (if delivered by hand, registered post or courier) or at the time of transmission (if delivered by email). 3.4 When you sell or purchase a Resale Ticket using the Ticket Exchange, you enter into separate contract directly with the buyer or seller (as applicable) of the relevant Resale Tickets as the Resale Tickets are owned by the seller and not us, and purchased by the buyer from the seller through the Ticket Exchange. Our Motto is: Lets Connect the World Better. How to Contact Ticketmaster Belgium A legally binding contract between you and the buyer is formed upon the issuing of the order confirmation. None of us can go on the new date in September. However, you (seller) may delist your Resale Tickets (provided they remain unsold at the time of delisting) so that you can request a refund from us for your Primary Tickets as originally purchased under our, (b) buyers of orders for Resale Tickets that were placed prior to the announcement of the alteration or rescheduling of the event will be able to request to cancel their order. 15.4 We may need to contact one or more Event Partners for more information before responding to your query or complaint. Accepting Your Tickets Step 1 If the tickets are from a tour company such as virgin the date on the ticket is just valid from you can pick them up at any date from this date for one year :) 2. Just mention SAME DATE BOOKING as subject line and reach out to Ticketmaster support team asap. Hit 'Sell'. After the switch, you will enter the email address you use to access the community in order to reset your password. You are eligible for a ticket exchange if: Your order/confirmation number is formatted as 12-2345/FLO; Hit 'Sell'. In rare circumstances, if your payment is recalled by the associated bank (a "chargeback"), we reserve the right to cancel and refund such order even where an order confirmation has been sent. 9.1 All prices for Resale Tickets offered for sale on the Ticket Exchange are inclusive of VAT and are broken down as follows: (c) any per-order handling and/or delivery fees (. NetworkBuildz is engaged into Network Design, Implementation, Consulting and services related to the communications. Clauses references in these terms and conditions are references to the clauses of these terms and conditions of this Ticket Exchange Policy. 3.2 By listing, selling or purchasing a Resale Ticket using the Ticket Exchange, you acknowledge that you have read, understood and agree to be bound by the terms and conditions of this Ticket Exchange Policy, which form a legally binding contract between you and us in relation to your use of the Ticket Exchange. Therefore, we make no warranty in relation to any goods or services provided by sellers or any acts or omissions of any users (whether buyers or sellers). Once this happens, you are backed by our 100% Buyer Guarantee and the seller is guaranteed payment in exchange for fulfilling your order. 10.7 Where Resale Tickets are being fulfilled by way of "Collection" (either from us or the relevant event box office), such collection may be subject to certain conditions and restrictions (including that you may need to present proof of your identity). You can transfer as many tickets as you like. On movie and theatre pages, you can change the date with the date selection tool or by selecting a different day of the week above the listed showtimes. We are having the team with vast experience who always do the research and shape the information in more valuable ways for you. If they already have an account, be sure to use the email address associated with their Ticketmaster account, so it's even easier for them to accept their tickets. This happens for several reasons such as 1) The artist or team may no longer need the tickets that were held when the event originally went on sale, or 2) Once the stage or event area is set up, the venue has a better idea about which seats are obstructed. 4. How can we change the date for a different time. Ticketmaster only allow to change the tickets 24 hours before the scheduled event or in some cases 48-72 hours prior to event. If any Resale Tickets are not listed due to a technical or other error and/or do not sell for any reason, we will not be liable or responsible in relation to the same. Now, everyone will use the NFL Ticketing Network. 14.7 Nothing in this Ticket Exchange Policy seeks to exclude or limit our or any Event Partners liability for death or personal injury caused by our or any Event Partners negligence, fraud or other type of liability which cannot by law be excluded or limited. Remember, the receiver's email address must be different to the sender's email address. (c) You may only list Resale Tickets that you have the right to sell, and where no third party rights, no applicable terms and conditions and no laws or regulations are breached by listing the Resale Tickets. Why Cant I Resell My Tickets on Ticketmaster, Ticketmaster Transfer Not Working, How to Fix, How to Fix Oops Something Went Wrong Error. Just go to My Account and click the Ticket Transfer button on your order. 16.2 We shall be entitled to assign our rights and obligations under this Ticket Exchange Policy provided that your rights are not adversely affected. You can change your ticket date by calling the Universal Orlando Guest Contact Center at (877) 589-4783 or Universal Hollywoods Ticket Center at (866) 258-6546. 9.11 All purchases are subject to credit or debit card verification (if applicable), other security checks, and collection of payment by us. 2. . Ticket prices also fluctuate throughout the year, and youre likely to come across some sweet discounts during the off-season. How to Fix Facebook Marketplace Newly Listed Not Showing, How to Delete Zelle recipient in Chase Bank App, How to Fix Ticketmaster Pardon the Interruption Error, How to Transfer Tickets on Ticketmaster, Step by Step Process. Your order must not contain VIP, premium tickets or additional non-refundable items like merchandise. I love traveling. Failure to deliver the exact Resale Tickets that were listed for sale or failure to deliver Resale Tickets in accordance with the delivery instructions and timeframes is a breach of this Ticket Exchange Policy and may lead to order cancellation and/or the terms of clause 8 will apply. Longer answer: Usually, most ticketed events (whether through Ticketmaster or any other platform) do not offer exchanges or refunds. You further warrant and represent that you are aged 18 years or over and can enter into legally binding contracts. Under no circumstances shall we be liable for death or personal injury suffered by you or your guests arising out of attendance at an event, unless caused by our negligence. 392260 Views Oct 21, 2022 Article. If in doubt about any of your tax obligations, you should seek specialist tax advice. How do I sell my tickets on Ticketmaster? If your event has been cancelled or isn't going ahead on the date originally planned, you'll be able to find more information on our Event Status Updates page. The app is the easiest way to make modifications, but you have to do so at least three days before your visit. What Happens If Ticket Prices Rise After My Purchase? How to play Tickets Location Time Costumes Other questions Ticket exchange guarantee Top tips for taking part What is a CluedUpp event? 16.4 If any provision of this Ticket Exchange Policy is or becomes illegal, invalid or unenforceable pursuant to the law of any applicable jurisdiction, this shall not affect or impair the legality, validity or enforceability in that jurisdiction of any other provision of this Ticket Exchange Policy. We may be able to help with an exchange if the event is at least 24 hours away (though for some events we may need 48- or 72-hours' notice). Yes, Ticketmaster allow to change the seats near to an event if better seats are available and you want to change your seat. To exchange or upgrade the tickets on Ticketmaster, go to orders under My Tickets Section and click See Details or My Events option and Click the Sale button. Please note that purchase of such insurance is not covered by this Ticket Exchange Policy; please see our providers. Make Your Reservations Early and Adjust Accordingly. 10.4 Neither the seller nor we shall be liable for, and you will not be entitled to any refund where delivery is refused, returned, missed, unclaimed or fails as a result of your failure to provide correct and complete delivery information and/or failure to ensure you are available to receive delivery of Resale Tickets (whether physically or via email, as applicable) or your failure to download Tickets from your Ticketmaster account, as applicable. Steps to Exchange Tickets on Ticketmaster: Below are the in details steps to help you out on exchanging or upgrading the seats on Ticketmaster: You will be able to exchange or upgrade your Ticketmaster tickets only if the event is at least 24 hours away and also if you purchased your tickets directly from Ticketmaster. (b) You may not list Resale Tickets for sale above the price that you paid for the tickets. Where we make any such changes, we shall post the updated version of this Ticket Exchange Policy on our website. 13.2 You represent and warrant that in using our website and the Ticket Exchange, you shall comply with all applicable laws and regulations, along with the terms of this Ticket Exchange Policy and any other applicable terms and conditions. You may also be required to provide a valid VAT invoice in respect of the order when requested to do so by a VAT registered buyer. In accordance with Danish legislation Lov om visse forbrugeraftaler 17 stk. In such unfortunate circumstances, you can contact the airline to request a free . 14.3 Unless otherwise stated in this clause 14, our and any relevant Event Partners liability to you in connection with an event (including, but not limited to, for any cancellation, rescheduling or alteration of an event) and any Resale Tickets you have listed, sold or purchased shall be limited to the price paid by you the relevant Resale Tickets, including any Service Charges but excluding any Order Processing Fees. (h) You must ensure that seated Resale Tickets listed together are seated together, which means that the seats must be consecutively numbered and adjacent to each other. 15.9 Please note that we do not tolerate aggressive or abusive behaviour towards our staff or representatives, or unreasonable demands or persistence being used (including any threat, abuse or harassment towards our staff or representatives in any form or any media). Any missed carrier collections (be it the fault of you or the carrier) and/or any notification of a failed delivery that you receive must be notified to us as soon as possible and in any event, in advance of the date of the relevant event. 10.2 Where Resale Tickets are delivered via e-delivery by email, you are responsible for providing a valid email address for e-delivery of the Resale Tickets and ensuring that you are able to receive the Resale Tickets by email (for example by ensuring that your email mailbox does not reject, bounce or otherwise prevent any relevant emails from being delivered and by checking your email mailbox regularly (including junk or spam folders)). Tickets purchased through the Rams and Ticketmaster will be accessible through the free Rams Mobile App, Rams Account Manager on mobile web, or the Ticketmaster app. It knew that you had closed your account and should have contacted you to make alternate arrangements. Click the button to transfer tickets and follow the simple steps onscreen to transfer to your friends. Ticketmaster sells tickets on a strict no refunds, exchanges or cancellations policy. 12.1 The terms "including", "include", "in particular", "e.g." We reserve the right to take such action we deem reasonably necessary in the circumstances to address any such behaviour towards our staff or representatives. You can transfer as many tickets as you like. 13.3 You hereby indemnify and hold harmless us and our affiliates along with their respective officers, directors, employees and agents (the ". Furthermore, Ticketmaster acts as the ticketing agent for those who are promoting or otherwise providing the event for which you have purchased tickets. Sports Concerts Theater. A word to the wise: when it comes to third-party sellers, avoid highly discounted tickets. Ticketmaster exchange tickets option helps its users to exchange the ticket for a different date than purchased ones if due to any reason user isnt able to attend the event. If you do not agree with this Ticket Exchange Policy or any other applicable terms and conditions, or if you cannot comply with any of them, then you must not use the Ticket Exchange. There isnt much you can do if have bough the tickets for wrong date on Ticketmaster if concert or event is set for multiple days. 10.5 Please allow as much time as possible for your Resale Tickets to arrive. However, we will try to assist with resolving any such disputes; please see clause 15 for further details. However, sometimes the event organiser will request that tickets are not resold. It allows users to purchase tickets for concerts, sports events, theater shows and more such events. If you want to change the date, you're usually going to have to buy brand new tickets for the c 5.10 You should keep an accurate record of all details in relation to sales on the Ticket Exchange, including a record of which exact Resale Tickets have been dispatched to which buyers and by which methods (including ticket barcode numbers, carrier tracking numbers, and delivery slips). 2a, tickets cannot be exchanged or refunded and are not included within the right to annul. When you buy a Resale ticket, we do our best to reissue them in your name. If you are unable to attend an event and want to attend another event instead, best option would be to sell your tickets through the fan-to-fan exchange program and then purchase the tickets for the event you would like to attend. You must also keep buyers personal data strictly confidential and secure and must not contact buyers directly unless directly authorised to do so by Ticketmaster. 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