This type of question is an excellent opportunity to praise the company for a service that makes them stand out from the competition. Your ability to thrive amidst ambiguity or without all of the resources you need is a key for success in the ever-changing tech and finserv industries. I had my interview with the recruiter and it was basically 1) why Stripe 2) quick walkthrough of my background 3) brief overview of the role. Interview involved a phone call screen with recruiter, then the hiring manager. ", "Customer service and customer support are often confused. It kick-started my career. Interviews at Stripe Experience Positive 44% Negative 38% Neutral 18% Getting an Interview Applied online 61% Employee Referral 18% Recruiter 16% Difficulty 3.1 Average Hard Average Easy Interviews for Top Jobs at Stripe Software Engineer (168) Software Engineer (Internship) (48) Account Executive (35) Recruiting Coordinator (33) Stripe is an Irish-American financial service and software as a service (SaaS) company dual-headquartered in San Francisco, United States and Dublin, Ireland. Our interview questions and answers do not represent any organization, school, or company on our site. It felt great to accomplish so much and be recognized for my dedication. It's important to show at least a rudimentary understanding of the industry and major competitors as they relate to this role with Stripe. It sounds as though you have done your research! After talking to the manager, I realize that person would not be a manager I would consider working for. Coordinate non-engineering teams 8. Is there anything that I can clarify for you from this conversation? Considering my time as a student, the first thing that comes to mind is when I had to step up to the lead TA position last year for a computer science course. ", "I've been working with cross-functional teams for the past years to support and scale workflows, ensuring smooth execution of the operations. I interviewed at Stripe, Very friendly and straightforward process, with HR screen, Hiring manager interview, written assignment It was a 50-hour course that dove into the key principles of SEO and how we can incorporate its most important tenets into our digital marketing practices. "I have signed non-disclosure agreements in the past; although I am not currently under one. Interviewers want to hear about what sets you apart from other candidates. He's taught me the importance of taking risks, both professionally and personally.". ", "It was back when we were just getting started in the US; I won a sale of a pharmacy chain that had 80+ locations and was the fastest-growing pharmacy chain on the east coast and had quite a bit of buzz around it. I applied online. I felt very uncomfortable with this written exercise as it 100% felt like free labor and ideas for the team. This is a great example! Interview Questions To put it simply, API is the software intermediary that allows two apps to talk to each other. I interviewed at Stripe (San Francisco, CA) in May 2022. Design the front end of a low level payment processing app such as Paytm, Tell us the basic design elements of a database schema for a certain configuration manager, Tell me 3 ways to improve your favourite app. 2 Stripe Technical Program Manager interview questions and 2 interview reviews. I felt disrespected by this and withdrew my application. Most recently, I have worked with organizations such as Shopify, Lyft, and Postmates for (XYZ) project, all of whom I believe are active clients of Stripe. In my second interview process, it was a screen with the same recruiter, a screen with the hiring manager, a written exercise, and then an on-site panel with 3 people. Perhaps most useful for this role will be the course I took recently in data analytics, where I learned how to apply Python to find solutions to various problems.". My boss was impressed with the leadership I displayed with this newfound responsibility, and she promoted me to a manager-level position on a different team in the department. Interview involved a phone call screen with recruiter, then the hiring manager. 3. Showing 1 to 10 of 54 results 0 Give me a high-level overview of your background. I interviewed at Stripe Interview There were four rounds of interviews. I applied online. ", "I am quite familiar with Stripe for business. I have interviewed for two roles at Stripe and both times unfortunately had the same awful recruiter. They feel like trick questions, trying to trip you up. Talk to the interviewer about a time when a significant change, whether internal or external, occurred on a project. Contact us here. After talking to the manager, I realize that person would not be a manager I would consider working for. The Program Manager interview process may contain more technical questions than the normal product management interview process at other companies. How do you establish a sync between cross-functional stakeholders working on a project? If I had to choose one, I would choose having had the opportunity to develop the Uber app with a team of software developers. Please note that all salary figures are approximations . "My current company has been expanding, and I recently had to make a few important hiring decisions on our team. ", "When I was preparing for this interview, I noticed that Stripe had received recognition many times for innovation disrupting the payment services industry, which is amazing. You should have a reliable news outlet that you rely on for industry news, which you can mention to your interviewer. ", Written by Rachelle Enns on October 6th, 2018. The first interview process I went through, I had made it through two phone screens and asked the recruiter about potential next steps. You can also ask the interviewer to share what the range is for the role. What was the situation and outcome and what did you learn? And finally, once we had successfully completed the project I brought up the major issues with my manager and let him know where we would need support going forward with projects like these so that we wouldn't have to deal with a scarcity of resources in the future. Individual panel with 4 people 2. What was the end result? "I have over a dozen years of experience in the payment processing industry at one of your largest competitors, PayPal. Quickly reviewing the numbers they shared with me, I made the decision to share two potential steps forward with this client. Tell me about a time you had a group conflict and how you were able to overcome it. Really sell yourself and what you have to offer. I'm quite competitive with myself and think I would be motivated by this structure and the opportunity for growth. The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. Learn more here. Typical behavioral questions "tell me about a time". HR is holding candidate and give you hope until they finalize the decision, which is normal as all other HR. Either we would have to raise their monthly retainer by 10% or we would need to cut off business going forward, as they had been consistently unprofitable for us given the height of their demands. Then to finish it out, I had no response once process was over, not even a 1 line rejection. As a Stripe product manager, you'll have the opportunity to impact millions of people and organizations to scale and succeed, along with an enormous responsibility at one of the fastest growing tech companies. The interview process is long and heavy, but went smooth. I noticed that our competitors used SEO, so I researched the course and created a proposal for my boss. Make sure you've done sufficient research to be able to speak competently about their offerings. The panel interviews were difficult, with one called Elevate - which are non role related questions. "I'm looking for compensation that's in line with my qualifications and experience. - Describe a time you faced resilience in the face of ambiguity. Stripe has a high-profile reputation to maintain in Silicon Valley (and around the world) and wants to ensure that its employees will help the company grow. Your interviewer wants to hear the experience you have doing just that. This new skill has deepened our understanding of the industry and made us a better competitor. Recruiter call Demonstrate that you are proud of yourself and your career accomplishments and that you would take this same sense of pride in your work to a new role with Stripe. As such, hiring managers are looking to hire the best of the best. Experience operating autonomously and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones. The degree of technical complexity you should include in your explanation depends on the role to which you're applying. Give an honest answer that reveals how you really think the interview is going, striking the delicate balance between self-confidence and self-awareness. It took us an additional four days of work but, in the end, the client was delighted with our work, and it resulted in new opportunities with them. "In my previous role, we worked on a variety of projects with fingerprint recognition software. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. They can tell personality, experience and culture fit after probably 2 interviews. Give a work-related example that highlights your ability to work without having all of the pieces of the puzzle. ", "I have several methods, in the office, I take regular walk breaks, conduct several standup meetings (which help). 2. Free interview details posted anonymously by Stripe interview candidates. It is okay to brag a little bit when answering this question. Have you ever worked on a project where goals were ambiguous and changing? Recruiter call I learned about plenty of industries and best of all, had fun doing it! The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. Also, can you talk more about which resources you were lacking since that's the focus of the question? "I would have to say that the person who has most greatly inspired me has been my older brother. - How do you consider impact of the user in all of your decisions? Individual panel with 4 people Each person strictly read off behavioral questions and while I shared my experience to how it related to the role, the interviewees (mainly the hiring manager) did not get deeper and focused on typing their answers. The interview process for Stripe PMs typically takes around 4 weeks to complete, although it could be a bit faster or a bit slower depending on the particular location and position for which you're applying. This helped me make significant progress in 3 weeks. Very constructive feedback shared by recruiter through each step of the process Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Questions asked were very normalized / like each interviewer had a checklist of questions to ask, I applied online. Get commitments/sign-offs from all involved teams 5. Have you ever resolved a conflict in your team? What resources were scarce and how did you make up for this? Team is young and active. Does this build your confidence to continue trying new things - knowing you can be successful if you're willing to learn or try a different approach. Monitor the project execution and track risks 6. If you are currently under non-disclosure or non-compete agreement with your present employer, now is the time to discuss that. 1st Answer Example. This question is an opportunity to demonstrate that you are well-versed in the role and share what you're most excited about. I had to chase the recruiter multiple times for feedback and next steps. Demonstrate to your interviewer that you value continuous growth and learning opportunities by discussing a recent project that particularly piqued your interest. Further, this question is an opportunity for a back-and-forth conversation with your interviewer. Demonstrate to your interviewer that you keep up with the industry through membership in industry-relevant groups or publications. 1. I spend about 5-10 hours a week in my free time listening to Portuguese podcasts and reading articles in Portuguese. ", "While I'm drawn to this role for a variety of reasons, I most look forward to collaborating with (XYZ) team and working with clients 50% of the time. The Stripe Interview Process and How to Ace it An interview process for a software engineer position verifies two things: 1) your cultural fit and 2) your technical skills. I interviewed at Stripe (San Francisco, CA) in Apr 2020. Remote Risk Operations Analyst Stripe . How would you design a website that gathers movie ratings from multiple sites on the web and shows the average rating? Tell us more. Convey that you stay cool and collected under pressure and that you are eager to take on high levels of responsibility in your role. Because of this, our team had to re-do the entire proposal. Draw the technical architectural diagram of a ticketing system? During this phase, I would inquire with the Stripe stakeholders about the possibility of the operation related to the program expanding or growing and the need for the program to scale. Try to be as specific as possible with the groups and meetups so that the interviewer can confirm that you lean on reliable sources. Anonymous Interview Candidate in Bellevue, WA, I applied online. ", "I think of myself as being resilient when faced with stress and believe this is because of my experience working in a management role in a fast-paced environment for over a decade. TC 205k Thank you and will keep everyone posted as to what comes my way. "I plan to be productive from day one and am incredibly eager to get started. 4. Keep your answer concise and confident. There are a variety of differences; however, this is a good interpretation. - Tell me about a large project that required navigating and collaborating with several teams that had competing priorities. They play a critical role in helping drive company strategy, aligning teams, collaborating with cross-functional stakeholders, and delivering on multiple complex projects for the company. Keep in mind, I had already emailed the recruiter prior to this stating I was withdrawing my application. Deadlines were often due yesterday. It felt dry. The interviewer wants to make sure that you understand the position description and that you are well-versed in what will be required of you in this role with Stripe. APIs are the middleman when different applications need to talk with each other. Also, this will be a good increase from my current compensation in line with the opportunities I am seeing in the industry for my experience.". Hours of effort, research, study & preparation goes into each round. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Operations Program Manager Stripe Oct 2022 - Present 6 months. I find working under a deadline is quite helpful, and I will delegate when necessary to alleviate some stress. To avoid pigeonholing yourself into a salary that's lower than what they might offer you, you can ask your interviewer to share the typical salary range for the role. ", "I am happy to review any privacy and confidentiality agreements that you have. the Recruiter hasn't brought it up yet..Also any insights on what to expect from the interview? 2. I would not recommend interviewing at Stripe. Overly complex & exhausting. What I've seen from competitors lately is that they overcomplicate their products. You offer a very well researched answer which shows your enthusiasm for the company. ", "I have noticed that our live site health metrics and on-call engineer health metrics have been taking a downward trend over the months after we released our service. Check out our partner Exponent for sample interview questions, mock interviews, courses, and more! You are the user, this interview is the product, what is your feedback? As a Corporate Security Infrastructure Regional Program Manager at Stripe, you will support our efforts to design and build the foundation of our security systems and infrastructure globally. 3. The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. 1. Very disappointing. The purpose of this page is to help you prepare for your job interview. How do you deal with underperforming team members? The interviewer is asking you this to ensure you have a working understanding of Stripe's competitive landscape and that you, on an individual level, have the capacity to contribute to the company's bottom line. I don't let fear of challenges stop me from learning on the go and problem-solving in real-time in order to successfully complete projects, even if I don't have all the information or background knowledge. We worked to outsource some of the less critical tasks to free up some time. Given the rapid expansion of companies in the digital space, it has become imperative for companies, especially ones with a large digital footprint, to hire TPMs. Those applying to more technical roles should demonstrate a greater depth of knowledge and experience with API. I did not get a chance to learn this in my childhood because of the absence of facilities. Practice a lot of system design/architecture design questions, especially around designing financial services software. It sounds as though you have a well-balanced lifestyle, which always helps when it comes to stress management. Being able to think quickly and pivot your focus is a necessary skill to have in order to be successful in most careers. Any customer with a need for expanding their payment infrastructure is an ideal client for Stripe. Stripe Product Manager Salaries | $271K-$535K+ | Levels.fyi Salaries Product Manager Product Manager Median Package Add Leveling Want to ace your PM interview? Point to a specific, relevant example that highlights the impact you made on a project. We strive for humility as individuals and as an organization. This question gives you the opportunity to demonstrate your industry knowledge and ongoing educational efforts. I am a competitive individual and enjoy keeping fit. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The process took 2 weeks. "I'm most excited about being a part of Stripe's company culture. Give the interviewer your best understanding of service versus support. How do you handle a difficult customer who is upset and not listening? Visit Exponent Latest Salary Submissions Filters + Add Compensation View All Compensation Reported by candidates. Crista Luedtke Partner 2021Date Published: 1/25/2021. This is how I would personally contribute to this trend.". Be the first to find this interview helpful. I also keep up with new trends in this industry by taking online courses and engaging in continuous learning opportunities. Interviewed with a hiring manager. Felt like a free consultancy paper. How do you work towards delivering? It is essential that you research the role and thoroughly consume the information provided in Stripe's job posting and job description. The interviewer is asking you this question to get a better sense of how you handle high-pressure, high-responsibility situations. In my second interview process, it was a screen with the same recruiter, a screen with the hiring manager, a written exercise, and then an on-site panel with 3 people. Filter Found 7 of over 1.1K interviews Sort Popular Popular Most Recent Oldest First Easiest Most Difficult Interviews at Stripe Experience Positive 43% Negative 29% Neutral 29% Getting an Interview Applied online 71% Give the interviewer a brief overview of the apps you are experienced in and assure them that you can learn their internal system, should it be new to you. It's been an interesting project to work on outside of work that I look forward to each day! "In my previous role I was fortunate enough to introduce my company to the idea of a gold level service where, in addition to our general customer service, we added on service options. The recruiter kept me updated on my progress and what was to come. This is fantastic! I have a proven track record of success there and will bring that knowledge with me. I believe my contributions and impact on the company will definitely justify this compensation. "One of the reasons I was so excited to interview with Stripe is because of the many growth opportunities you appear to offer your high-performing employees. Our date tracking prior to 2019 was not accurately kept. How do you work towards delivering? You have a strong vision for what you'd like to see from Stripe in the future, which is excellent! Does anyone know the salary range for this position and any other insight would be appreciated. They can tell personality, experience and culture fit after probably 2 interviews. You sound very proud of this accomplishment. If you were CEO of current company what would you change? Design the front end of a payment processing system. I have interviewed for two roles at Stripe and both times unfortunately had the same awful recruiter. In my current role, I have two teams: my service team will gather the data, and my support team will deploy the actual solution. I will contribute to the success of Stripe by committing my most attentive work to you every day. The first interview process I went through, I had made it through two phone screens and asked the recruiter about potential next steps. If you can think of one, give an example of a time that you quickly adjusted to a new environment and successfully completed a task or project right off the bat. Their observations may help you understand how you are perceived. My biggest ambition is to be awarded a management role in the next 3-5 years at Stripe. Signing a non-disclosure agreement is quite common in the software and technology industry. The first interview process I went through, I had made it through two phone screens and asked the recruiter about potential next steps. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Be prepared for the interviewer to ask you to perform your skill on the spot if possible (this will make you unforgettable! I have 4 virtual rounds. I appreciate your straightforward answer, but this question usually requires a bit more finesse. Hours of effort, research, study & preparation goes into each round. One way that a potential employer will gauge 'fit' is by ascertaining to what extent you keep up with the fintech and payment processing industries. Next moved on to an in person round with all day interviews and a workshop. Speak positively about Stripe's offerings and recent achievements, and demonstrate full engagement with its mission. ", "My team and I recently worked on a client project where we faced limitations in multiple areas. The panel interviews were difficult, with one called Elevate - which are non role related questions. Between cross-functional stakeholders working on a variety of differences ; however, this interview is software... 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