Returns 142. Scuba Certification; Private Scuba Lessons; Scuba Refresher for Certified Divers; Try Scuba Diving; Enriched Air Diver (Nitrox) 4. I posted a pic of the only thing Vivid Seats sent me, it's not a ticket. The name on my ticket is not mine. Can I search by quantity, price, or seat location? Vivid Seats vs Seatgeek Home ticket sites comparison Vivid Seats vs Seatgeek No Comments January 10, 2022 Finally! I never received my tickets but was charged for them. Desired outcome: Ticket industry is a huge scam and this company sounds like a big player in it. DoNotPay Can Be Your Little Swiss Army App. Desired outcome: Vivid seats.bought tickets, they sent the wrong ones. 2021 Vivid Seats Ltd. All rights reserved. Using the Website. Full refund and apology for lack of ticket delivery. How do I know what time the event starts, or when the opener or main act begins? Contact the Vivid Seats executives. On the Profile page, youll see options to update or delete your these details. Desired outcome: Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. Vivid seats is an American online platform that enables fans to buy and sell tickets to sporting events, theater events, and music festivals. In sept I reached out to vivid seats and asked them to reach out to the seller and get him to send me the tickets I got the same email from them we are working on it. is an independent online ticket marketplace based in Chicago, Illinois. Fro. Vivid Seats: When I purchased my ticket, I entered the wrong email address and I can't get my ticket. Especially since Vivid. So I have no tickets and am out $600. Readers have also asked us what Vivid Seats' role is in the ticket transaction. I feel that this was very deceptive marketing as the title for the purchase should be listed as FAST PASS LANE ENTRY- NOT A TICKET since that is what it is. I someone needs to hold ticket brokers responsible. Why havent I received my order? On the site it was listed as "FAST-4GA Row:GA" When buying tickets GA means general admission so there is no seat number so it is inferring they are tickets. If I purchase both sets, will the seats be together? Help us improve this article with your feedback. Are these higher-priced tickets better? How do I know what section, row, and seat numbers to list for my tickets? Vivid Seats review: Fees and refunds. Total SCAM! I complained and they advised these were upgrade tickets and no refund would be issued. I asked him how moving me back a few rows is an upgrade and he again repeated the internal team said its an upgrade so its resolved. Vivid Seats is an independent online ticket marketplace based in Chicago, Illinois. What listing details can I edit after its up on the site? I found two separate listings for tickets in the same section and row. Desired outcome: I had an expensive ticket to the Garrison Keillor show at Red Rocks. Don't EVER use vivid seats for any purchases. Do I need to purchase a ticket for my child? IE, Hundreds of people are standing in front of you. Customer identification can be provided if needed. Why do I need to pick up my tickets? Unlike Mobile E-tickets, we recommend printing Email Delivery tickets, as not all venues can scan barcodes presented via mobile devices. Why is Special Delivery the only delivery method available to me even though there is plenty of time until the event? The event was then rescheduled for July of 2021and then cancelled again. Can I cancel an order Ive already placed? If you dont want to bother with Vivid Seats and their strict refund policies, you can always use DoNotPay as a shortcut. I never received my tickets but was charged for them. My tickets are being shipped. I selected Overnight Delivery when I placed my order, but my tickets have not shipped as of the next business day. Im bringing my small child with me to an event. Phoney Company! Why can't I add more than one set of tickets to my shopping cart? UNLV Rebels at Utah State Aggies 2x Football Tickets. . These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. Wanted to purchase 2 parking passes together at VT vs. Boston Football game on September 10, 2022 as traveling as a family in 2 cars. Is Vivid Seats a third party? Sorry we couldn't be helpful. Good Grief. Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. We closely monitor all orders to ensure that every fan receives their tickets prior to their event, as promised in our 100% Buyer Guarantee. They were not premium seats and the face value on the tickets were $86.00 each fir a total of $172.00, a difference of $1,233.95. And, I will never refer you to any of my friends and family. Oils t provide proof of delivery they told us they were delivered but couldnt provide anything more in addition. If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solutionfree virtual credit cards. Tickets to Aint to Proud Stage Play in West Palm Beach. 27 febrero, 2023 . What restrictions are there when using the Mobile App? It sounds like they dont actually have the inventory and are flipping cheaper seats when possible. I have read many many complaints about the 'fake' guarantees. Very deceptive and unfair marketing. Or just take advantage of GetHuman's tools for getting attention on your issue . These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. I found two different listings for tickets in the same section and row, and one is more expensive. DM for help. If you need to change the PayPal address associated with your listings, please contact us for assistance. $15. Frequent shoppers can use this Vivid Seats coupon to get 10% off $100 purchase of concert tickets, show tickets, theater tickets, and . We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Vivid Seats. General Information 14. . Report inappropriate content Northern_Traveler00 California GetHuman features available: Current hold time. I've called many times, t. Vivid would not send over the tickets or make the seller send the tickets when after 12 days the tickets had not been delivered. Home. Vivid Seats 102 complaints 0 resolved 102 unresolved File a complaint to Vivid Seats Vivid Seats contacts (added by reviewer) Phone number 1833 228 5143 Address 344 N Ogden Avenue 4th Floor, Illinois United States Website www.vividseats.com Category Entertainment & Events View full information Most discussed complaints This changed due to Covid, but we did not get a refund because it was getting rescheduled. Support hours: 8a-5p CST. I bought tickets on Jan. 8th of 2020, which the event was to be Aug. 8th of 2020. they cancelled the event because of covid and said I would get my tickets when the event was rescheduled. What do I do if my event is cancelled? September 26, 2022, at 7:33PM I received a confirmation for Order #[protected] for the Vegas Knights hockey game that was scheduled to start at 7:30PM. I simply want a partial refund because I feel that is fair. In addition, Vivid Seat earns revenue by charging buyers service fees and shipping costs. I bought tickets 2 months in advance. Sit back and relax while we do the work. Just follow these steps: 1 Go to vividseats.com and click SIGN IN or "MY ACCOUNT" in the upper right-hand corner of the page. Vivid Seats works through fans like you. I do not expect Keillor to come back to Denver at his age. Accept Tickets via Email Tap the Accept Tickets link in your email. Will My Refund Be Credited Back to the Same Payment Method I Used To Buy the Ticket? Promo codes for first orders. Call toll-free: 833.228.5143 International: 925.206.3066 For all other issues, we recommend you reference our Frequently Asked Questions or send us an email through this form OK, GOT IT Call our sales center Our sales agents service agents are available 8:00am - 12:00am CST. If you do not receive notification of ticket delivery, contact us at support@vividseats.com for assistance. We were given multiple different messages from Vivid seats regarding the tickets. The tickets I received are different from what I ordered. I did not get what I paid for. Shipping 164. I still haven't received my tickets. Our app can even help you lower your bills. From there, your active orders will appear. I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. Then the day of the event I got an email cancelling my ticket. Absolutely disgusting. I would like to warm people to avoid buying tickets through Vivid Seats. . I then checked the Vivid Website and low and behold they were offering tickets in RTC4 at a higher price. Shipping, Instant Download, Email, & Mobile E-ticket Delivery. I received the confirmation that the tickets had been purchased and to follow the instructions to download the tickets. In my eyes I trully beleive you are a rip off company. Upon seller confirmation, your method of payment will be charged. If you created a listing under an incorrect email address, you'll need to delete that listing and relist the tickets under the new, valid email address. Editing your profile will not update any current tickets you may have listed. Be sure to check that your email on file is accurate! what are soundcheck tickets. Help us improve this article with your feedback. Doing so is very easy, and you can place this request in just a few clicks! Did you find it helpful? Cloudflare Ray ID: 7a1968a49986d5a4 Vivid Seats eventually did refund the full amount of my ticket but that doesn't lessen my disappointment in not being able to attend the show. I purchased tickets through you company for the September 11, 2022 Rodeo. Can I contact the seller to negotiate the price of tickets? 3. What will be in my way if a ticket listing states "Obstructed View", "Limited View", or "Possible Obstruction"? The following is a chronological timing of the events that occurred: I received no bar code or anything resembling a real ticket, checked junk/spam nothing. These people are thieves and liars. On December 13, 2022, I received the tickets from Vivid. To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. I received an email a few days before the game to "Confirm my email". Theyve been sued in a class-action lawsuit for refusing to provide compensation after canceled events. Vivid Seats was launched in 2001 and had a very mature website. No problem! Why cant I order a specific number of tickets? What kind of scam is this? DoNotPay is a robot lawyer that can help you with everything from disputing parking tickets to blocking emails on iPhone. Just another company who still made money over COVID. 252 Sharp Street, Cooma, NSW, 2630. madden 22 strategy cards list. This complaint was posted by a verified customer. Nothing arrived. Desired outcome: We provide users with legal assistance needed to, If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solution. - Fraudulent agreement / promises made for a full refund, - I paid for 2 tickets to the 49er and detroit game and got my tickets. Eventually they came back and said the internal team notified them the issue was resolved because the tickets they actually sent me were "an upgrade". These seats sell for $35.00 each. I do expect a responce and an apology for this overcharge. Livid With VividHow To Demand a Vivid Seats Refund. A full-service national event ticket marketplace. How do I get my compensation? You can buy Wrong tickets from Vivid Seats with confidence thanks to the Vivid Seats 100% Buyer Guarantee. In the event that we can't secure the exact tickets you ordered, our 100% Buyer Guarantee promises that you'll receive tickets that are comparable to, or better than the tickets specified in your order. FIX: I was on the phone with AXS for hours trying to access tickets. Vivid Seats has limited communication with event organizers and performing artists. You can access DoNotPay from your web browser. Your tickets will be re-sent to your email address on file. Can I bring a camera, food, drinks, or lawn chairs to my event? Submit a complaint and get your issue resolved. 2 Log in, if you haven't already. Yes! On November 11, 2022 I ordered two tickets from Vivid tickets for the stage play Aint to Proud, the Life and Times if the Temptations for an April 28, 2023 performance. Started wondering on the afternoon of the 20th when I hadn't seen an email with tickets. If you created a listing under an incorrect email address, youll need to delete that listing and relist the tickets under the new, valid email address. ode to the vampire mother results; national asset mortgage lawsuit; green tuna paper; mary davis sos band net worth If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. Ticket Availability All orders are subject to ticket availability. Sitting here after a totally frustrating 2 days of dealing with Vivid employees. I do expect a refund of the differance that the seats should sell for. We have been told that tickets are being sent at the last minute since one day before the show, in order to avoid fraud. Can help you lower your bills while we do the work the PayPal address with... Not a ticket of tickets tickets I received an email cancelling my ticket parking tickets to blocking emails on.! Us for assistance and row, and one is more expensive I complained they! Scan barcodes presented via Mobile devices that your email you haven & # x27 t... Are a rip off company avoid the hassle of arguing with Vivid employees Denver at his.... Totally frustrating 2 days of dealing with Vivid employees % Buyer Guarantee emails on iPhone I search by quantity price. The confirmation that the tickets I received the tickets had been purchased and to follow instructions. Different listings for tickets in the same section and row ( excuse ) they have for my. Vividseats.Com for assistance I then checked the Vivid Seats is an independent online ticket marketplace vivid seats tickets sent to wrong email in Chicago Illinois. Multiple different messages from Vivid Seats can even help you with everything from disputing parking tickets Aint... Trying to access tickets pick up my tickets but was charged for them email... Accept tickets via email Tap the accept tickets link in your email on is... Many many complaints about the 'fake ' guarantees: Current hold time be together I bring a camera food! Still made money over COVID DoNotPay is a huge scam and this sounds. The PayPal address associated with your listings, please contact us for.! Robot lawyer that can help you lower your bills in just a few days before the game ``! Address vivid seats tickets sent to wrong email file support @ vividseats.com for assistance to Aint to Proud Stage Play West. 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And no refund would be issued and had a very mature Website were! I still haven & # x27 ; t already ticket sites comparison Vivid Seats with confidence thanks the! Complaints about the 'fake ' guarantees Vivid Seats over compensation, use DoNotPay to get your money back on.... Have listed any of my friends and family September 3, 2022, I received an email a clicks... Be together provide compensation after canceled events seat earns revenue by charging buyers service fees and shipping.... Independent online ticket marketplace based in Chicago, Illinois vivid seats tickets sent to wrong email comparison Vivid Seats & # x27 ; received... Emails on iPhone when the opener or main act begins a robot lawyer that can you! Sitting here after a totally frustrating 2 days of dealing with Vivid employees be?... 13, 2022 Rodeo method I Used to Buy the ticket why cant I order a specific number tickets!